Hello,
The robot’s obstacle avoidance sensors use infrared detection. When infrared light is emitted and reflected by objects, highly reflective surfaces may sometimes cause the robot to misjudge distances, which can lead to collisions. In such cases, we recommend setting these areas as no‑go zones.
Additionally, the robot is equipped with cliff sensors on the underside. Due to the physical properties of infrared light, when operating on very dark carpets or dark flooring, these sensors may be triggered, causing the robot to display avoidance behavior as if it were near an edge or drop.
We therefore recommend cleaning dark‑colored rooms when ambient lighting conditions are sufficient, as better lighting can help reduce this behavior.
We hope this information helps. |