|
Dear user,
Hello. We fully understand your frustration and we apologize for the uneven cutting height between zone edges and the main lawn area.
When the UltraTrim function is enabled, the robot offsets the cutter head to trim the edges. By default, edge trimming is fixed at 3 cm, even if the main lawn cutting height is set to 4 cm.
At present, the cutting height of UltraTrim cannot be adjusted. Due to EU safety regulations, when the cutter head is shifted sideways, the cutting height is restricted to 3 cm to prevent accidental finger contact with the blades.
If you are concerned about the height difference between edges and the main lawn, you can set separate mowing frequencies for the main zones and edge trimming. Reducing the edge mowing frequency will allow the grass along the edges to grow and even out naturally.
As for your request to add a toggle option: only trim the outer garden perimeter and skip internal zone boundaries, we have duly recorded your suggestion. We will forward it to our technical team for evaluation and feasibility consideration in future updates to improve user experience.
Thank you very much for your valuable feedback and suggestion. |