Mop pads dry out too quickly

My mop pads become dry after 3 minutes of mopping (I've tried wetness settings on custom from 16 to 26, no difference). Once the pads are dry the mop's performance is dismal at best. I am cleaning the mop pads every 10 minutes. If I wanted to actually clean the floor I have to send it home to clean the mop heads every 3 minutes. I have tried the genius setting but it mops even longer with dry pads. What do I need to do to keep the mop pads wet while mopping?

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When our robot first started dragging the floor from the base station, the moisture content of the mop was relatively high. After cleaning the mop for the first time for 5 minutes, it reached a stable state, and then water replenishment was carried out to maintain the overall water balance. If the problem persists, please contact after-sales support. Email: support@mova-tech.com