muskokamegan

[V50 Ultra Complete] Setting not working

I recently got my Mova.  I keep changing it to deep setting and it keeps reverting to standard.  I am not in genius mode or in global mode.  It did not have this problem before the app update.
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Last edited by Mova Support US on 2026-6-15 11:03

Hello, could you please provide your model(Do you use the V50 model?) and SN? This will be very helpful for us to address the issue. Thank you~
2026-6-15 11:00:25 US Translate

muskokameganThread Starter
V50 ultra complete, R2582K59QUS0397233.  I have also set up scheduled cleaning for the first time.  It cleaned one room and that’s it.  It has a full battery.  I’m not on genius mode or global cleaning.  It just cleaned the one room.  I am a tester for Apple.  These are the things I have noticed so far.  I have deleted the schedule and reapplied.  It’s the same thing.  Just cleaning the one room.  I have four room selected with different settings.  
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