MP972048

[Z60 Ultra Roller Complete] Z60 Carpet Cleaning

Hello. I received a Z60 Ultra Complete yesterday. I had it map the majority of the main floor (mostly hardwood with some area rugs). I then had it vacuum and mop over dedicated runs and it did a great job. However, I have a seperate carpeted living room which is not very large. It mapped the room but in every vacuum attempt (standard route) it will wander the room acting as if it's lost, often spinning in circles in the same area for a few minutes. It will eventually complete the entire room but it will take over 40 minutes and leave an unpleasant,  seemingly random pattern on the carpet.

In contrast, my previous Roborock S7 would complete this room in about 15 minutes and leave perfectly straight lines across the floor. What can be done to improve performance in this room? I did confirm that the robot is using the latest firmware. Thank you.



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