Pet odor and cleaning solution

I have had the V50Ultra for a few months now and love the machine.  It works great however I did notice when cleaning it that the pet odor and cleaning solution does not seem to be going down any so am wondering if there is something that I am missing in the set up or if there might be an issue to if it just uses very very little.  Any insight would be appreciated.  

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The detergent tank on the V50 Ultra Complete lasts much longer than most people expect because the solution is highly concentrated. Typically, it only dispenses about 1–2 mL per cleaning cycle, so it's normal for the level to drop very slowly.

A few things you can check:

* Make sure the front gold-colored cover is fully closed, as this helps seat the detergent cartridge correctly.
* In the app, verify your detergent concentration/dosage setting and increase it if you'd like the robot to use more solution (photo attached)
* After a mopping cycle, gently shake the dirty water tank. If you see some foam, that's a good indication the detergent is being dispensed.

If you've gone through several mopping cycles and the detergent level still hasn't changed at all, it may be worth reaching out to MOVA Support with your SN number so they can help determine if there's an issue with the dispenser.

Hello, regarding your question, please refer to the following information. You can remove the dual-tank module and check whether the pump contacts and the pump outlet are clean. If they are not clean, gently wipe them with a dry cloth and then reinstall the dual-tank module back into the base station (please push it firmly into place). Make sure the module is fully inserted to the bottom.

Floor cleaning solution consumption: approximately 1.33 mL per cleaning cycle.

Deodorizing cleaning solution consumption: approximately 1.33 mL per cleaning cycle.

About 100 mop washes will consume roughly 1/3 of Tank A (133 mL).

About 50 mop washes will consume roughly 1/3 of Tank B (67 mL).

If you clean once a day, for a small home where the mop is washed twice per session (without triggering re-wash), a full tank of cleaning solution can last about 4–5 months. For a larger home where the mop is washed 3–4 times per session, a full tank can last about 3–4 months.

very helpful thank you