how long does it take a gift card to be fulfilled?

I purchased this morning a gift card to use it to buy a robot and accessories on black friday, the order is still unfulfilled, I don't understand why a gift card should take so long to be fulfilled... can anyone tell me how long did it take for their purchase?

Thank you all!

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We apologize for the inconvenience.

Could you please provide your order number?

We will review this case for you. Alternatively, you can contact our after-sales department using the information below to review this matter.

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support@mova-tech.com mova.usmkt@mova-tech.com