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I received my v50 ultra on June 19th. There was a slight learning curve on the app. I’m usually pretty tech savvy, but it took me awhile to figure out how to use the shortcuts to group things the way I wanted to. (I had used an older IRobot and this app seemed more of a challenge). The mapping was phenomenal! Unbelievable how fast and detailed it was. But when I tried to map a second floor (just a step up but too high to go up) I ran into issues. Tech support was awesome and tried to help, but I finally gave up. It kept deleting the map. It would say to return to dock when it reached the starting point and I kept doing what it told me. As soon as I returned it to dock, it said cancel or continue. If I said continue it would leave the dock and try to resume mapping from the first floor….if I said cancel it would stay in the dock, but delete the map. Today I mapped the second level and let it sit where it was, even when it told me to return to dock. Lo and behold, it actually created the map and I was able to do all of the dividers and then return the unit to the dock. I have now successfully created routines, a.k.a. shortcuts for all of the different areas in my house. I am extremely pleased with the way this product cleans. I have a dog; I have a combination of hard floors with area rugs, plus carpeted areas. It has done a phenomenal job of cleaning and mopping. With the self cleaning dock it is almost maintenance free. I have cleaned and washed the filter, emptied the dirty water multiple times and filled the clean water even more. I’m always very surprised at how dirty the water is! I thought my floors were cleaner than that! It’s got stuck a few times, but far fewer than expected, given the complexity of my house. There’s not a single room that a normal shape. I do wish “zones” were more flexible than just a rectangle or square, but I’m not sure I need them now that I’ve figured out shortcuts and tasks within them. I highly recommend this unit! TranslateView Original Text
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US
645
