Hello,
Thank you very much for your support and for sharing your experience with the Mobius 60. We're truly glad to hear that it has become a helpful part of your daily cleaning routine.
Regarding the two issues you mentioned:
1. For the AI stain detection not working as expected, you can try enabling the “Stain Recognition” feature by going to: Settings → Floor Cleaning Settings → Stain Recognition (Laboratory Function). Once activated, the device should better identify and focus on stained areas during mopping.
2. As for the difficulty finding replacement parts, if the accessories are currently out of stock on the official website, we recommend contacting our after-sales service team to place an order for original parts.
We hope this helps.
Customer Care: +1 (888)308-6159
(Mon. to Fri. 9:00-18:00 EDT
Sat. & Sun. Holiday)
Email:
support@mova-tech.com