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Hello. Is the issue still happening? We suggest you try rebuilding the map. Also, please tidy up loose items around your home to help the robot run more smoothly. If the problem continues, please share the time the fault took place and a detailed description of what you observed. It would be great if you could provide any related video for us to review. Please share your device with our account: QR033438, so we can check the device logs on our backend to further pinpoint the issue. Looking forward to your reply. |