NA567995

[V50 Ultra Complete] V70 Ultra "wood care" ability

I am confused about the wood care ability....I see the button on the face of the app but I am unsure on how to set it to clean my follow...I have all wood floor with a few carpets that furniture sits on...I would say that mu living room is 20x20 with rug being 8x10....the surrounding wood flooring is what I am trying to clean and just dont see how to get to set up....can you please give me some guidance becasue I cant find anything in the manual....thank you
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Hello, thank you very much for your feedback. Let me explain the logic behind this function. The wood‑care solution will not be automatically dispensed just because the robot detects wooden flooring. Both the floor cleaning solution and the wood‑care solution are added when the robot returns to the base station to wash the mop pad. When the wood‑care mode is enabled separately, the base station will use more solution from Tank B during mop washing, so that the mop pad gets more wood‑care liquid. The robot cannot automatically dispense cleaning liquid according to floor material. Instead, users need to manually turn on the modes for Tank A floor‑cleaning solution and Tank B wood‑care solution. The robot will add these two liquids during the mop‑washing process.
2026-8-24 12:59:46 US Translate

thank you ....just one more question: does the robot clean floors first then carpet?......and finally, I try to add manually the carpet and see dotted red-lines...it appears that I get two layers of carpet....how do I get manual carpets that I can position and get rid of the dual red dotted lined carpet....thanks....oh, one last thing, the robot seems to stop in the middles of a run, goes some place else and starts again..is this normal?
 
2026-8-25 00:41 US Translate
屏幕截图 2026-08-25 104518.png
Hello, the robot cleans regular floors first, then proceeds to carpet areas. Please refer to the attached screenshot for detailed carpet‑related settings. You can cancel and re‑add any incorrectly‑detected extra carpet zones. If the robot detects uncleaned areas, it will automatically go back for supplementary cleaning. Feel free to contact us via private message if you have further questions.
2026-8-25 10:45:06 US Translate

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