NA567995

[P70 Pro Ultra] Mova V70 Mopping

There is not V70 selection so I chose this one.....

Issue:    My new Mova V70 Ultra is set to clean (vacuum) my living room....but it starts cleaning in the middle of the room....it cleans ½ of the room, then goes and cleans the other ½ of the room.....you can clearly see the line of demarkation that cuts the room in ½.

Why would it not clean / mop around the perimeter of the room first, then fill in... the room is 18x24 and has a 10x9 square carpet in the middle....

In the picture,  you can see when the robot goes and start cleaning from the middle of the room.......The other picture shows the robot going to the same place in the middle of the room to start mopping.....when it finished that ½ of the room, it went back to the dock and washed the mop after only 18 minutes of run time....the wood floor was very clean to start off....it never started off by mopping the perimeter first....

Do I have a setting wrong somewhere?

Thanks for your help..
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2 Comment

Hi,there~Thank you for your detailed observation. Are you using the Smart‑Clean mode or custom parameters under Custom mode? The zoning behavior you see may be caused by the robot’s algorithm due to the carpet in the room.
For further analysis, please provide screenshots of your cleaning settings, upload your robot logs, share the exact time frame of the cleaning test, and your device SN. Please also share your device with ID: HA069213. Our technical team will look into the possible causes for you. We look forward to your reply.
2026-8-26 16:21:24 US Translate

funny thing is that the Mova V50 had no issues at all...moved right along carpet edges and always does the perimeter of the room first....even when I moved it upstairs and re-mapped, it continues to do perimeter first...you can see on the mopping picture where it did not mop the perimeter...only did the right ½ of the room.....then it went back to wash mop pads and returned to do the other side.....no issues with the Mova V50 using "custom mode", standard, 27 wetness, one pass....
 
2026-8-26 16:51 US Translate
UID:NA567995 US
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