YN865957

Posted 2026-8-31 05:54

343

[P10 Pro Ultra] Region no compatible

343 6

Reading Mode

Compré el p10 ultra gen 2 y no me dijeron en ninguna parte que era específico para alguna región ahora ya no puedo usarlo

Translate

Direct to the Floor
6 Comment

Mova Support US

Hello, we are sorry to learn that your P10 Pro Ultra worked well before but cannot be controlled via the App now.

Please send us the device SN and proof of purchase via private message. Some units will trigger regional‑lock restrictions. US‑version devices purchased in the US or Canada will fail to connect and work when brought to Mexico. This regional limitation is stated on our official website; US‑model devices are only supported for use within the US and Canada.

Do not worry. We will register your device information. We will collect similar cases and submit them for unlock processing this week. Please check your device status before the weekend to confirm whether the unlock takes effect. Thank you for your cooperation.

2026-8-31 11:50:31 US Translate View Original Text

AH397707

Tengo un problema enorme! Mi mova 70pro ultra funcionaba perfectamente y ahora dejo de funcionar por un tema de compatibilidad de región.
Requiero ayuda urgente por favor.

2026-9-1 05:10:21 Translate View Original Text

Mova Support US

Hola. Algunos modelos muestran aviso de restricción regional. Las unidades version americana compradas en EE.UU. o Canadá no pueden conectarse a la red al llevarlas a México. Esta limitación ya se encuentra indicada en nuestra página oficial: los dispositivos de versión americana solo están diseñados para usarse en Estados Unidos y Canadá. No se preocupe. Por favor envíenos por mensaje privado su comprobante de compra y el número SN del dispositivo para que podamos verificarlo y gest

2026-9-1 11:32 US Translate

YN865957Thread Starter

Listo ya les envié mensaje

2026-9-1 11:59:20 Translate View Original Text

AH397707

Por qué medio envio la información o a qué dirección de correo???

2026-9-10 06:53:41 Translate View Original Text

AH397707

Acabo de enviar por chat la información. Espero me puedan ayudar. Gracias.

2026-9-10 06:58:31 Translate View Original Text

YN865957

UID:YN865957

2Posts
0Friends

We use cookies and similar technologies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as \"Necessary\" are essential for enabling the basic functionalities of the site and are always active.

We also use cookies that help us analyze how you use this website and remember your interface preferences. These cookies will only be used in accordance with your cookie preferences and applicable law.

You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.

> Optimizing and Understanding Website Use and Experience

Analytics and measurement services help us better understand how you use and interact with our website to improve user-friendliness, performance, and your experience. Generally, information collected through these cookies is used to generate aggregated statistics and reports.

> Preferences

These cookies record your interface operation preferences on the website, including: how posts or links open (new window/current window), desktop or mobile version selection, last used emoji category, section collapse state, extended appearance style, task in-progress state, advanced search panel display state, etc. These cookies allow you to use the site without reconfiguring on each visit, improving your experience. If you choose not to enable these cookies, these preferences will not be remembered and you may need to set them again on each visit.

> Personalized Advertising

These cookies are used to display personalized ads and measure ad performance. This site currently does not deploy any personalized advertising cookies. If such services are introduced in the future, the cookie list and related data processing details will be disclosed here and any choices required by applicable law will be provided before these cookies are used.

[P10 Pro Ultra] Region no compatible

Direct to the Floor 6 Comment

Viewed Sections

Customize Consent Preferences

> Necessary

> Optimizing and Understanding Website Use and Experience

> Preferences

> Personalized Advertising

Direct to the Floor
6 Comment