Hello,
Unfortunately, we currently do not provide replacement parts for the main wheel. If your device is experiencing issues or damage, we recommend sending the relevant pictures, the device's SN, and the invoice to our after-sales team for further assistance.
Thank you for your understanding and support.
Customer Care:
+1 (888) 308-6159
(Mon. to Sun. 9:00–18:00 EST)
support@mova-tech.com
na.official.site@mova-tech.com