[MOBIUS 60] Avoid carpet stopped working

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I change my settings to avoid carpet and my robot used to have no problem avoiding my rug. Now it doesn’t even seem to notice it, and always tries to vacuum and mop it. I have already cleaned the sensors thoroughly but that did not work.

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JE262448

how long have you had it? I just got the z60 and i set up one at a friends house and it mapped the whole house. mine completely missed the back bathroom and hallways plus two bedrooms and all the lights were on?

2025-11-24 19:58:57 Translate View Original Text

Mova Support US

If the robot still doesn't recognize the missed room, please manually move the robot to the missed room and then start the cleaning task. See if the room is correctly updated on the map.

2025-11-25 14:30 US Translate

Mova Support US

Hello, Please ensure all room doors are open and that there are no highly reflective surfaces or obstacles in the passageway preventing the robot from entering.

2025-11-25 14:30 US Translate

Mova Support US

Hello, if you manually add carpets to the map, will the robot correctly avoid vacuuming and mopping on the carpets?

2025-11-25 10:50:19 US Translate View Original Text

KR368608

My Mova Mobius 60 mop pad will not extend, even though I have edge cleaning selected. I reset the robot and it started working. Now the mop roller is not extending again. Do I have to reset the robot every time the mop roller stops extending?

2026-1-10 06:57:39 Translate View Original Text

TQ297245

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[MOBIUS 60] Avoid carpet stopped working

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