Returns to charge before mapping finished

We have a baby gate where the base is well below the threshold. It attempted it once with low power and then went back to charge and has refused to attempt it again.

Is there something else besides deleting the map and doing a fast mapping again that we can try?

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Hello,

We recommend tapping the Edit Map icon and then selecting the “Thresholds & Ramps” option.

Please try adding a “Passable Threshold” at that location to see if it resolves the issue.