LH257359

[MOBIUS 60] Poor Base Board Cleaning

Last edited by LH257359 on 2025-11-29 21:50

My Mova P10 pro ultra does not clean within 3 inches of the baseboard. I’ve tried many settings.

Video (attach video didnt work): https://share.icloud.com/photos/0d6j-xLKxxMDrDgAEkjtuc2sg
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1 Comment

Hello,

Regarding this issue, please wipe the edge sensor on the right side of the robot with a soft, dry cloth. Ensure the edge sensor is not obstructed by any obstacles/objects.

Then turn off the anti-collision mode and see if the situation improves.

Top right corner three dots — Floor Cleaning Settings — Collision-avoidance mode

If the device still cannot clean along the edges, please contact our after-sales department for further assistance.

Customer Care:
+1 (888) 308-6159
(Mon. to Sun. 9:00–18:00 EST)
support@mova-tech.com

2025-12-1 19:30:10 Translate

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