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Hello,
Please make sure there are no carpets in front of or around the base station, as this may prevent the robot from leaving the dock to complete mopping tasks.
Any obstacles blocking the robot’s path could also cause it to end the cleaning task prematurely.
To set the robot to avoid carrying the mop when cleaning carpeted areas, go to:
Settings > Carpet Settings > Remove Mop on Carpet.
If you have any further questions or need additional assistance, please share a screenshot of your map and the actual environment so we can better help you set up the map correctly.
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