Reaching out to customer service.

I have messaged support@mova-tech.com multiple times over the past month and have had no luck on getting a response. In the past there has been a 1-11/2 week delay in messages but never this long… or is there another form of communication I could contact someone or even by phone to get my issue resolved in a timely matter.
-Alexandra.

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What email did you use? You could try calling to see if you get a better response.

Email: support@mova-tech.com
US Hotline: +1 (888) 308-6159
(Mon. to Sun. 9:00–18:00 EDT)
US Official Website: https://us.mova-tech.com

Weird i always have gotten a response from mova maybe try using the headphone icon in the mova app to contact them