QI344626

[Lidax Ultra 2000] Ultratrim 1.0 scalping neighbors yard

My Lidax 2000 ultra does a nice job along the driveway and road trimming the grass down tighly, but the problem is that there are two other perimeter boundaries. Those boundaries are with my neighbors yards and the machine scalps the grass there, making my neighbors less than happy. Is there any way to use ultra trim 1.0 for part of the perimeter like the driveway, but turning it off on the border with my neighbors yard? I thought of making a separate Zone but whatever Zone I would choose will have other boundaries somewhere and those will get scalped.
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You can set up different zones with customized mowing. As you stated, the problem is you are going to get a full scalped perimeter cut for that zone as you can't just highlight which edge of a zone you want to use UltraTrim on. I would just turn it off for now. They are aware of the complaints.
2026-7-13 23:53:45 US Translate

Hello, we’re truly sorry that the UltraTrim function trims all borders without distinction and causes trouble to you and your neighbors. We fully understand your dilemma.
Currently, the device cannot turn off UltraTrim 1.0 for a single border separately. We suggest you temporarily disable this edging function for the boundary adjacent to your neighbor’s lawn, and use custom cutting mode or spot mowing mode to maintain this area to prevent over-trimming. We have recorded your demand for separate border control of the edging function and will evaluate optimization in future updates. Thank you for your understanding and feedback!
2026-7-14 11:32:19 US Translate

Hi there, thank you for reporting this issue. We have documented your request for independent edge trimming control on individual boundary lines. We appreciate your understanding and feedback!
 
2026-7-26 11:27 US Translate
I have the same issue and I am looking forward to the solution. The experience so far has been positive. I have a series 1000 and a 2000 in different properties both of which have shared borders with neighboring lawns. Fixing this would make things much better. Thank you for pursuing a solution.
 
2026-7-26 00:46 US Translate
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