AJ695620

[V50 Ultra Complete] Area along the underside of my counters - brush extension?

I have ran my back three times in this area of my kitchen and it refuses to get anything that's under this small overhang. I tried to identify it as a small overhang but something's going on with the app and it won't be saved after I identify it. Regardless, I'm shocked that it's not picking these items up because there's only about 3 in of space from the kick plate to the edge of the counter. Any suggestions on how to provoke my back into actually extending the brush arm to try to get the rest of this debris?
Translate
You need to log in to reply. Login | Register

2 Comment

IMG_6484.png
While it seems silly, try adding a curtain on the map where your toe kicks are. The robot will travel further under your toe kicks and hopefully the arm will reach better!
2026-7-15 09:48:18 US Translate

分享给研发人员进行处理.jpg
Hi,there~ Please first update both your App and robot firmware to the latest versions, clear the App cache, and then restart the robot.
If the issue still exists after these operations, please share your device to UID: QR033438, provide your device SN, and upload screenshots showing that the overhang marking cannot be saved. We will forward all information to the R&D team for in-depth analysis.
2026-7-15 11:29:10 US Translate

UID:AJ695620
  • 2Posts
  • 0Friends

© 2026 MOVA Forum All Rights Reserved | Support by Discuz! X5.0 Font by MiSans

Quick Reply Back to Top Return to List