The positioning between my two maps is different and wrong. The second map showing four zones has the correct position.The map with three zones is incorrect. I have made multiple attempts to delete the incorrect map and re-map it always with the same result. It is not possible to mow the lawn and map one as it cannot connect the charging station to the map. how can I fix this?
Hello, please try clearing the app cache, restarting the App and the lawn mower, then check whether the robot can carry out mowing tasks normally on the problematic map.
If the issue persists, kindly provide the information below so our technicians can troubleshoot accurately:
Model:
SN code:
Current firmware version:
Current plugin version:
Problem log uploaded?
Fault scenario:
Detailed fault description:
Troubleshooting steps you have tried:
Your request:
Reminder: After sending the information, please keep the device connected to the network continuously for 48 hours, so we can obtain operation logs for analysis. Thank you for your cooperation!