Krissy

[V50 Ultra Complete] Vacuums flooring instead of mopping it

My Mova V50 vacuums my flooring like it’s carpet in my largest room. This room contains an area rug, several runner rugs, and flooring. It doesn’t mop the flooring. It seems to meander around, too, and revisits areas it’s already cleaned. It’s taking almost an hour to finish this room, which drains the battery. How do I fix this?
Translate
You need to log in to reply. Login | Register

1 Comment

共享设备.jpg
上传问题日志.jpeg
Hello, please try clearing the cache and check for map overlay issues. Power off the unit, wait several minutes, then restart it. Map overlay may cause positioning errors and missed‑area cleaning. If this happens, please rebuild the map or restore the saved map.
If there are high‑pile rugs or cables placed at room entrances, the robot will trigger obstacle avoidance. Please clear these items first before starting a new cleaning task. Before running the task, double‑check that mopping mode is turned on.
If the issue persists, please provide the fault video, exact occurrence time, device SN, upload the problem logs, and share the device with our account QR033438. Our technical team will investigate the details and get back to you as soon as possible.
2026-8-17 12:17:33 US Translate

UID:YM059041
  • 1Posts
  • 0Friends

© 2026 MOVA Forum All Rights Reserved | Support by Discuz! X5.0 Font by MiSans

Quick Reply Back to Top Return to List