B 50 couldn’t seem to find the dock and then its battery went dead. If I turn it on it turns itself right back off. How do I get it charged

How do I get my nova v50 well its battery is dead and it’s not sitting in the dock. It couldn’t seem to find it and Barry went dead as it was looking. If I turned it on it shuts itself back off.

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You can pick up the robot and place it in its charging station. I do not think a photo or diagram will help with that, just pure manual labor baby!

Here are common causes when the robot fails to find the charging dock:
The dock is powered off or moved. Please power on the dock and place it back to its original position.
Obstacles around the dock base. Clear all surrounding obstacles.
The robot gets stuck or triggers an alarm during cleaning. Manually place the robot back onto the dock.
Uneven floor under the dock. Put the dock on flat ground.
Too many objects nearby. Remove obstacles or move the dock to an open area.
Robot is too far from the dock. Move it close to the dock, then try auto‑recharge.
Always start cleaning from the dock to ensure accurate mapping of the charging position.
Confirm the dock has power supply.
Check whether the map in APP is distorted or overlapped. Rebuild the map if needed.

After 8 months of flawless functioning, the base unit of our mova v50 ultra suddenly has gone dead. We have no pets or children so that is not the cause of this.  There is no ready light and it does not work regardless of what outlet we plug it into. It's been regularly cleaned. There is nothing wrong with the contacts and the cord and plug are fine. We can't recharge or use our vacuum.