[P10 Pro Ultra]
|
|
294
4
| |
|
|
|
| |
| |
|
missed cleaning.
If the issue remains after these steps, please contact us via private message and describe the symptoms in detail:
‑ Upload device logs: Tap “Me” → “Help & Feedback” → “Upload problem logs”.
‑ Provide your SN code and share your device: Go to “Settings” → “Device Sharing” → “Add contact” → Enter ID: HA069213 → Tap Next.
2026-9-4 11:25
Hello, could you confirm whether the robot used to detect carpets normally and clean carpet‑covered areas automatically?
3. If the robot fails to detect carpets and misses cleaning, please check for overlapping maps. Overlapped maps may trigger positioning errors and lead to missed cleaning. Besides rebuilding the map, you may also use the restore‑map function.
4. Please clean the line laser and AI camera. Dirty sensors may cause the robot to misrecognize objects as obstacles and result in mis
2026-9-4 11:25
|
|
© 2026 MOVA Forum All Rights Reserved | Support by Discuz! X5.0 Font by MiSans