LZ934870

[Lidax Ultra 1000] Bumper error is ridiculous

Every single time I dock and charge when it leaves I immediately get a bumper error it is not dirty and every single time it seems after that firmware upgrade it got worse please fix because I've done every thing to verify there is clearly no bumper error
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We apologize for the inconvenience. I understand how troublesome it is to encounter the bumper error that triggers every time the robot leaves the charging station, and this issue has worsened after the firmware upgrade. Thank you for completing relevant checks and confirming that the bumper is clean with no actual collision.
Please provide screenshots of the error message along with the corresponding timestamp, upload your robot logs, and share your robot SN and exact model. Our technical team will further analyze the possible root cause.
We hope your problem can be resolved soon and look forward to your reply.
LZ934870Thread Starter
Seriously I need to give you a ton of info to basically tell you to fix your firmware upgrade again. The robot is working but like you stated every time it leaves the station it states firmware upgrade you don't need screenshots for this especially if many people are experiencing it. You can also see the sn and other info from my user name.
2026-9-10 12:46:08 Translate

About 3 or 4 days ago there was another firmware update and I am unsure if it helped with the bumper error situation but it may have helped a slight bit it seems. But I would honestly make this a priority because it is the only thing I have had issues with. It is also the most aggravating and if I could turn off the bumper error I would in future updates. Unless the bumper is stuck (which it is not) is this really needed? But every time I start the mower to cut and receive the error right away I
 
LZ934870Thread Starter
Still waiting and is it possible to disable the bumper error?
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