Hello,
Please check if there are any foreign objects in the LDS component.
Ensure that the LDS cover can move gently back and forth, as well as left and right.
Verify that the laser emission and reception ports of the LDS component are not blocked by foreign objects, which could prevent it from emitting and receiving lasers.
If the issue persists, please contact our customer service department for further assistance.
Customer Care: +1 (888)308-6159
(Mon. to Fri. 9:00-18:00 EDT
Sat. & Sun. Holiday)
Email:
support@mova-tech.com