Mop heads tangled?

Hello! I’ve had a few instances where the robot thinks its mop heads are tangled, but there seems to be nothing in them when I try to clean them out. It then runs normally when I have it continue. Any tips for avoiding these phantom stops?

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Hello,

For this error message, you can try the following troubleshooting steps:

Please check if there is any dirt on the mop pad holder mounting surface, as this may affect installation recognition. If dirt is present, thoroughly clean the affected area, then try restarting the device to see if the issue is resolved.