Live view camera not working

Hello, I just received my z60 to replace my Ecovacs T80 Omni. When I try to open the live view camera I keep getting an error message. I'm on the latest firmware update. I also can't turn off the voice announcements. I don't need my robot to tell me what it's doing all the time. I'd rather it just went about its work without announcing everything it's doing.

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Hit the “Feature enhancements in this update” button after the error. Since the last update I have to do it twice.

Hello,

Regarding the issue with the camera not opening, we recommend checking whether the MOVA app has permission to access the camera in your phone’s settings.

Next, please check whether your home network is stable. If the network is normal, we suggest restarting both the robot and the app, then trying again.

Please open the MOVA app and go to:
Me → Settings (top right icon) → General → Clear Cache,
then close and reopen the app.

If the issue persists, please try logging out of your account and logging back in.

As for the robot’s voice prompts, we are sorry to inform you that they cannot be completely disabled at the moment. However, you can lower the volume by following these steps:

Settings → Voice Assistant → Adjust Volume

I tried resetting the robot, unplugging the base, clearing data and cahe from the app and even uninstalling the app and reinstalling it. I'm still getting the same error. It's ok, at this point I'll be returning the z60 in exchange for the Ecovacs Deebot X11 Omnicyclone.  Thank you for your help but it seems this issue will not be resolved.