Base

I just took this mova out of the box and the Charging base does not power on, I checked the connection and the outlet does have power

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Hello,

Please check if there is a power switch at the back of the base station. Some models have a power switch located at the back. If there is one, please turn it on.

If not, we recommend unplugging and replugging the power cable to see if that resolves the issue.

If the problem persists, you may need to contact the seller or our after-sales department for further assistance.

Customer Care:
+1 (888) 308-6159
(Mon. to Sun. 9:00–18:00 EST)
support@mova-tech.com