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Last edited by Mova Support US on 2026-4-10 14:46
Hello,
Regarding your question about placing the base station in a large cabinet with a door, but the robot not lowering its lidar to enter, and your attempt to create a low clearance area in front of the base station, causing the robot to wander aimlessly around the room.
we'll first explain why the robot's lidar doesn't lower into the base station. Its descent is triggered by temporarily navigating low spaces, a feature used during cleaning. During the recharging process, the robot must maintain constant lidar availability; otherwise, positioning accuracy will decrease. Therefore, our robots cannot lower their lidar height during recharging.
Secondly, while you've set a low clearance to allow the robot to lower its lidar into the base station, the machine interprets this as the base station being in a cleaning area and won't enter, instead wandering around the house.
We recommend keeping the cabinet door open while the robot is cleaning and avoiding creating a low clearance area in front of the base station. If the robot still has trouble finding the base station, you'll have to place it in an open area. Thanks for your understanding. |