[V50 Ultra Complete] Low Lying areas

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my house map identified 2 low lying areas......the furniture is in the correct place.....but the blue lines that are indicating low lying areas, has one longer than the furniture.....question is: can the blue lines be adjusted?

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Mova Support US

Hi there! Would you mind sharing a screenshot of the blue lines (low-lying areas) shown in your app? This will help us understand the problem more clearly and assist you better. Thanks!

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2026-5-30 15:44:47 US Translate View Original Text

NA567995

thank you for the response.....I just eliminated the system set low areas and put my own in.....it takes a couple of runs but the nav is getting better.....the only issue I have now is that when I mop kitchen tile, the first tow times there was hardly any water....turned up to 28 and saw now difference....next run I will put at 30 and see what happens.....with my first unit, there was a lot of water durning mopping at setting of 17, so now the mop pads are damp but not too wet

2026-6-14 04:09 US Translate

Mova Support US

Alright, please observe the situation first. If the problem persists, kindly contact us, provide your device SN code and upload your issue to the error log. We will arrange technicians to remotely inspect your device.
Customer Care Hotline: +1 (888)308-6159
(EDT: Monday to Friday 9:00-18:00, closed on Saturdays, Sundays and public holidays)
Email: support@mova-tech.com

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2026-6-18 14:16:03 US Translate View Original Text

NA567995

thanks you....I will monitor and advise

2026-6-18 18:46 US Translate

NA567995

UID:NA567995

US

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[V50 Ultra Complete] Low Lying areas

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