Solid white light not charging

The V50 ran over a pile of dog vomit. I cleaned the robot and docking station. Now the dock shows a solid white light. The vacuum doesnt connect to wifi and does not turn on. I put the vacuum in the dock for 1 hour and it has not turned on or taken a charge.

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Hi，there~ We recommend first checking if the dock is successfully powered on. Ensure both ends of the dock power cord are properly plugged in. Then, check if the charging contacts on the dock and the robot are dusty, as dust can cause charging abnormalities. Please wipe them with a dry cloth. Alternatively, confirm if the robot is properly aligned with the dock. You can manually place the robot in front of the dock to trigger automatic recharging. If the issue persists, the robot may need to be sent back for further inspection. Email: support@mova-tech.com