RS335541

[V50 Ultra Complete] My V50 keeps missing and area (the messiest area of my kitchen!)

For some reason, even though the map shows it as an area it can clean, it seems to carefully avoid the very worst part of my kitchen. It recognizes the mess but then doesn't clean right into the toe kick - it stops several inches back. It can fit under no problem and does everywhere else in the kitchen. How do I fix this?
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While this seems like a silly answer 😅 try adding a curtain where your toe kick is on the map and the robot should better clean under the area!
2026-7-13 18:42:57 US Translate

Hello, regarding the robot failing to clean close to your kitchen baseboards, please follow these steps to improve cleaning performance:
Wipe all sensors of the robot with a clean cloth, and check whether the Smart Intensive Cleaning mode is turned on.
Open the App and enter "Floor Cleaning Settings".
Disable the "Collision Reduction" mode. When this mode is active, the robot will keep a safe distance from walls and furniture, making it unable to reach the baseboards.
Set the extension frequency of side brush and mop pad to "High" for better edge cleaning along baseboards.
After adjusting the above settings, run a new cleaning cycle to check if the issue is resolved. Thank you for your understanding and support.
2026-7-13 18:48:26 US Translate

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