MOVA Forum

🎉 Big MOVA Points Update: New Ways to Earn + Exclusive Merch!

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    Hey MOVA Members! 👋

    We’ve got exciting news for you! We’ve just refreshed our Membership Points Program – and we’ve added more ways than ever to earn points, plus some awesome new member‑only goodies to make your everyday life more fun.

    Here’s what’s new (and why you should check your account right now) 👇

    🎡 More Ways to Earn Points Than Ever!
    We’ve expanded the program so you can stack up points faster. Every action counts – from shopping to sharing to simply updating your profile.
    🛍️ Place an order on our official website
      → 5 points per $1 USD (after discounts, before tax & shipping)
    ✍️ Leave a product review (approved, honest)
      →2,000 points per review (one per product)
    📱 Share our Membership Page on Facebook
    → 300 points (first share only)
    🎂 Add or update your birthday
    →500 points per calendar year – our birthday gift to you!
    🔄 Exchange Forum Points
    100 Forum Points = 1 MOVA Point

    🎁 New Member‑Exclusive Merch – Make Life Cozier!
    We’ve listened to your feedback and added brand‑new physical rewards you can redeem with points. Say hello to:
    - 🧢 MOVA Cap – sleek, comfy, and perfect for sunny days.
    - 🥤 MOVA Water Bottle – keep your drinks cold (or hot) all summer long. Hydration has never been cooler! Plus, it's a blind box, check the Fun!
    - 💆 Neck Pillow – because you deserve a little relaxation after a long day.
      - 📓 MOVA Notebook – jotted down ideas, sketches, or daily to‑dos in style.
      - 🧣 MOVA Towel – soft, lightweight, and great for gym, travel, or everyday use.
      
    *These are exclusively for MOVA members *– you won’t find them in stores, or other third-party platforms. Redeem your points and add a little extra joy to your daily routine. Summer sipping, road trips, or just chilling at home – we’ve got you covered.

    ✅ Other Quick Reminders

    - Points expire if you have no qualifying activity for 12 months – so keep earning!
    - You can redeem points for cash discounts (100 points = $1), coupons, and selected products.
    - Returns? We’ll adjust points accordingly – check the full T&C for details.
    - Please don’t create multiple accounts or use bots – we want to keep it fair for everyone.

    📢 Ready to Check Your New Benefits?
    Here’s what you should do right now:
    1. Log in to your MOVA account.
    2. Go to My Profile and update your birthday and phone number – grab those bonus points!
    3. Head to the Redeem section and browse our new merch – cap, bottle, neck pillow – and more.
    4. Start earning points with your next purchase or by sharing/reviewing.
      
    If you haven’t joined the Program yet, it’s free – just sign up and start earning today!

    ❓ Questions?
    Drop a reply below – we’re here to help. Or reach out to us:
    📧 support@mova-tech.com  


    Thanks for being part of the MOVA family. We can’t wait to see you enjoying your new perks and merch! 💙


    MOVA Official Team  
    July 13, 2026


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    17 Comment

    Yeah……Sweet…..
    2026-7-13 19:50:07 US Translate

    Thanks for the opp!
    2026-7-14 06:13:23 US Translate

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    It's nice swag! Really like the cap.
    2026-7-14 11:33:57 US Translate

    100 Mova points =$1 in coupon what a waste of my time 🙄
    Quiero denunciar autorizan la venta sus productos para importación en específico la P10 pro ultra Gen 2 y cuando llega no funciona porque la región no es compatible! En la plataforma de Amazon México está hasta en español toda la promoción. Y resulta que uno compra y cuando llega no es posible usarla . Cuando  menos me devolvieron elDinero pero la mala experiencia hará que compre otra marca porque esto es con su complicidad
    2026-7-22 07:01:29 Translate

    Hello, thank you for your message. US-version devices come with region lock restrictions and cannot be paired or operated normally in Mexico. It has been specified on our official website that this robot model is only supported for use in the United States and Canada. We recommend you process a return and refund. We appreciate your understanding.
     
    2026-7-22 12:58 US Translate
    How do you fix the abnormal water level in washboard?
    2026-7-28 10:13:49 Translate

    Check the seal on the dirty water bin. Mine was coming off so when you closed the latch it wasn’t sealing. Taking it off and cleaning it helped
     
    Hello, Could you let us know which model device you own? Please provide more details to us via private message.
     
    2026-7-28 12:24 US Translate
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    I placed an order to a robot with 10x points per the page, however, the actual order only earns 5x.
    2026-7-29 11:45:49 US Translate

    We apologize for the inconvenience caused. We have sent you a private message, please click the bell icon to check it. Looking forward to your reply.
     
    2026-7-29 18:49 US Translate
    Hello:  The dispensers in our MOVA V50 Ultra Complete do not work.  At first we thought maybe they only let a very small amount of liquid out, but after a week, the levels had not changed.  We bought one for our daughter and she said she "thinks" the liquids are going down, but very slowly, she is not sure.  Are others out there seeing any issues with their dispensers?
    2026-8-1 23:00:26 US Translate

    two scenarios: mopping by adding liquid to the robot’s water tank, and mop rinsing via the base station self-cleaning function.
     
    2026-8-2 11:00 US Translate
    Hello! Regarding your question about detergent dispensing: only 1~2 ml of detergent will be released each time the mop pad is rinsed. We recommend you keep observing the liquid level. This detergent is highly concentrated with very low single-dose output, so many users find the consumption hard to notice visually. You can shake the wastewater tank and check for foam to confirm whether the detergent is dispensed during mop cleaning. Please note that there are different dosage standards for two
     
    2026-8-2 11:00 US Translate
    Is there a sensor of some sort to tell the vacuum when the onboard bin if full or is it by square foot cleaned.  Mine gets full (dog hair) and then I get the message to clear the entanglement around rollers only to find it was so full it could not suck up anymore.  Just wondering why it doesn’t go back to dock to empty when full.
    Hello, to ensure we do not miss your message, please contact us via private message and provide the device SN code and firmware version for further checking.
     
    2026-8-4 11:02 US Translate
    Hello, could you please let us know your robot model?
     
    2026-8-4 11:00 US Translate
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