My mower alerted me to a wheel malfunction. I removed the battery cover and the mount holding the motor had been slipping causing the wire harness to be twisted and broken. There is an amazon review from another customer that had the same issue with his mower.
Hi there, we’ve seen your photos. The wiring harness got twisted up badly from the machine’s movement, and we’re truly sorry you’ve run into this issue.
Please reach out to our after-sales support team to get further assistance and a tailored resolution.
Email: support@mova-tech.com
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