Mova V70 Just quit mopping kitchen

Tried to mop kitchen today....unit went through the normal pre-mopping process and left dock....the it stopped and said it could not continue because it did not recognize cleaning area and returned to the dock....so I tried 3 more time and it did the same....I tried mopping my living room and family room and it worked perfectly....tried the kitchen again not same issue...

I tried clearing cache, and that did not work....at this point, I had done everything I knew to do....so, I now decided to restore an earlier map to see if that would have an effect....so I did that and same issues....would not go to kitchen to mop......and one of the mop pads would not attach to unit...it seemed the magnet was not working but after I turned off unit, it started holding the mop pad...

At this point, I deleted the map and tried to remap.....the re-map would not go to the kitchen or the bathroom to map....it did the family room, living room and the dining room but not the kitchen or bathroom

I now decided to reset to factory setting and start over...I set my network to 2.4gHz.....reset unit to factory setting and began the process to add back to my network...now it would not join my 2.4gHz network.....I tried scanning the QR code 4 time but would get to the point to join and would not.....then I tried to manually add it.....when I initially turned the unit on, I got a message " turning on used robot" or words to that effect....I tried several thing even resetting my router....nothing worked....

I can not believe this because it was working fine.....then it just went bonkers and nothing I could do would bring it back to life....I have several Mova V50 units and had similar issues with them asl well but with your help figured things out....I know this is a new product, and I waited for the V70 for a long time....and finally, when it released, I got it for $1099......if I return this, I now have to pay $200 more....I am very disappointed and frustrated....I love this unit and what it can do, but I am really tired of having issues......Is there anything I have done that is wrong?  Or is there anything else I can do to remedy this situation.....

I know pictures and videos confirm what is being said, but there is something internal (software) that is preventing me from getting on line and having the unit work correctly....

So is there anything I can do to fix this other having to spend $200 more on a replacement?    thank you

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Hello, we are sorry that your device is experiencing these issues. First of all, we need to get your robot connected to the network before proceeding with further troubleshooting. Since you have reset the device, you will need to complete network configuration again. Please note that the robot only supports 2.4G Wi‑Fi.
1. Place the robot in an area with good home Wi‑Fi signal during network setup.
2. Before configuration, enable your phone’s location permission and grant location access to the App.
3. Connect to the hotspot broadcast by the robot. After you hear the robot’s voice prompt, go back to the App and wait for the configuration result.
4. It is recommended that your home Wi‑Fi name and password use only letters and numbers. Avoid Chinese characters and special symbols.
5. Network‑configuration failures may also relate to your phone model. Have you switched to a new phone? Please try configuring with a different phone model.
If none of the above steps work, you may try setting up the network using a personal hotspot from another phone. We look forward to your reply.

We are very sorry that the malfunctions still exist after multiple device resets and have brought you a poor‑using experience. We will contact you via private message shortly to collect relevant information, please keep an eye on your messages.