Hello,
We sincerely apologize for the issue you're experiencing. To help us further analyze this problem, we kindly ask you to send the following information to our customer service team:
The device's SN code and purchase invoice
Relevant videos of the malfunction or screenshots from the app
We will analyze the situation promptly and provide you with a solution. Thank you for your understanding and support.
Customer Care:
+1 (888) 308-6159
(Mon. to Sun. 9:00–18:00 EST)
support@mova-tech.com
na.official.site@mova-tech.com
86
US
