Camera Delay

Anyone else having an extreme camera delay, when remote controlling it? This hasn’t been an issue until recently. There is a 1-2 minute delay. Makes it almost impossible  to use the remote function. Occasionally it will get stuck on its scheduled cleaning, and I can get it free with remote controlling it. But with this camera delay, it’s pretty much impossible. This never used to be an issue. Firmware is up to date, and I’ve tried deleting the app and reinstalling it.

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Hello,

The camera delay might be related to the network environment in your home, so please ensure a strong network signal.

If there are too many devices connected to the Wi-Fi, it can cause network congestion, leading to such issues. We recommend reducing the number of devices connected to the Wi-Fi.

You can also try clearing the cache by following these steps to see if it improves the situation:

"Me" —— Settings —— More Settings —— Clear Cache

Hopefully these instructions are helpful to you.