Bin not emptying

Is there no power on the dock? I’ve tried multiple setting on the deck for when to empty and compress har on and off and the bin always had dog hair. I have to empty the bin every few days and check to see if it’s emptying. Very frustrating .

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Hello,

Thank you for your detailed description. Based on your explanation, it seems that the issue may be due to the robot vacuuming fibrous or fluffy dust.

If the dirt primarily consists of fibrous or fluffy particles, these types of debris can easily block the air intake and are usually difficult for the base station to completely clear.

In this case, we're sorry to say that our only suggestion is to manually clean the affected area, as the base station typically cannot fully clear this type of dirt.

Regular cleaning by the robot usually keeps the floors clean for longer periods, reducing the buildup of fluff and significantly decreasing the likelihood of the air intake becoming blocked again.