how does it work the mova forum ecredit points?

I've seen you can exchange the ecredit points to mova points, is it right? It doesn't seem to work now... will you eventually fix it? and, how many mova points will you exchange for every forum ecredit point?

thanks.

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Hello,

The exchange rate between forum points and MOVA points is: 100 forum ecredits point = 1 MOVA ecredits point.

Regarding your issue of not being able to exchange your forum points for MOVA points, could you please provide a screenshot or a written description of at which step the exchange failed?

We will carefully review and resolve this matter as soon as possible.

this is the capture of what I have, I can only change the Mova points, no the ecredit points, wich seems to have no sense

Hello, our technicians have fixed this issue, and you can now freely redeem your points!