TP478853

[P10 Pro Ultra] Mova avoiding areas

Hello. My mova p10 pro ultra is doing well but seems to be avoiding areas that have nothing there. The mapping I did previously shows they should be vacuumed.. I am attaching an example and you can see the spots it went around for some
Reason. I had taken everything  off the floor so not sure why it did this for these two areas in my hallway.

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Hello,

For this issue, you may refer to the following information:

Please check whether the lighting is too bright or too dim, or if the floor color is too dark or reflective, as these may affect the robot’s recognition.

You can also wipe the line laser and aluminum lens to prevent dirt from being misidentified as obstacles, which could cause the robot to miss cleaning certain areas.
2026-2-17 17:01:54 US Translate

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