FB046778

[Z60 Ultra] Detergent

My robot is not dispensing detergent when mopping.
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5 Comment

Hello,

Have you enabled the “Use cleaning solution for mopping” option in the base station settings?If not, please turn on this feature first.

If you have already enabled this option, we recommend shaking the dirty water tank after the mop pads have been cleaned and checking if there is foam inside. If you see foam, it means the base has automatically added the cleaning solution.

The reason you feel the cleaning solution hasn’t been used might be because the amount added is relatively small, so the change is not very noticeable.
2025-12-5 18:16:30 Translate

FB046778Thread Starter
If I take the dispenser for detergent out of the dock, it does not show that it’s missing so it shows that it’s in there when it’s not even connected to the dock
2025-12-6 02:13:48 Translate

Hello, the cleaning solution tank presence detection function is only activated when washing the mop. This is not a malfunction, please do not worry.
 
2025-12-12 10:42 Translate
FB046778Thread Starter
Again, I’ve mopped probably 30 times and no solution has come out of the tank at all. It hasn’t used any.
2025-12-12 12:11:40 Translate

I also am having the same issue.  No detergent being dispensed.  
2025-12-13 03:59:42 Translate

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