MOVA Forum

2026-1-27

401

【P10 Pro Ultra】Has anyone else had issues with docking that you were able to resolve? I clean the sensors daily to try help to prevent docking failure. Half the time when returning for docking for either dust empt...view all

0

2026-1-27

257

In my kitchen, i have a rug that doesnt touch the wall completely, keeping 3-4 inch space and catches a lot of dust. Z60 ignores this space and never vacuums it nor mop it. I tried setting, ignore rug...view all

0

2026-1-26

4078

Heat: 224

【NEW YEAR】📢 Get ready to put your skills to the test with our MOVA Math Challenge! 🧠 Dive into this fun puzzle featuring MOVA products and see if you can find the solution. It’s your chance to engage, think,...view all

0

2026-1-26

324

【V50 Ultra Complete】After the v4.3.9_3154 update, i’ve started experiencing robot getting stuck in random places where there is no obstruction at all. Before it used to clean the whole apartment without any manual inter...view all

0

2026-1-25

204

Schedules & Mopping Days

0

2026-1-25

255

Hi - I have the P10 and recently got the higher level z60 and not liking it at all. It’s powered up and charging, and it says not connected powered off. And it hangs up while cleaning. The P10 is s...view all

0

2026-1-25

332

【Z60 Ultra Roller Complete】The robot worked great until the collection bag in the base station filled up. Ever since I replaced it the auto empty feature is not sealing properly, not emptying, and all the debris just stays in ...view all

0

2026-1-25

247

Good morning! My Mova p50 ultra will not vacuum my laminate and tile before mopping. It keeps saying not recommended it I need it t vacuum first

0

2026-1-24

292

My Z60 has stopped finishing its task after recharging. When I first received it, it was fine. Now it will run its battery out, then return to the dock to charge, but never resume. I’ve checked this ...view all

0

2026-1-24

279

【Z60 Ultra Roller SA】Is there a way to turn off the in-app ads? Every other time I open the app, there’s an ad you need to dismiss. App icon is also a ad way too often. Totally unacceptable for a $1000+ robot vacuum, wh...view all

0

2026-1-23

604

【P10 Pro Ultra Gen2】Heyyyy MOVA Friends~ We’re excited to introduce the next step in intelligent cleaning—the MOVA P10 Pro Ultra Gen2 Robot Vacuum🧹✨ As the direct upgrade to the P10 Pro Ultra (P10PU), this Gen2 mode...view all

2

2026-1-23

220

This isn't just a sale. It's your ultimate cleaning Q&A session with live demos, expert breakdowns, and real solutions! 👩🔧 WE'RE ANSWERING YOUR TOP QUESTIONS LIVE: • "How to Choose?" We'll compar...view all

0

2026-1-23

344

In the app, my settings are set to the wettest level and the path is set to intensive. After running for a a few minutes, the mop pads become dry, even though I can hear the robot trying to spray wate...view all

0

2026-1-23

226

We have an entryway rug in our foyer. It is approximately 4x6. Has a higher pile thickness. Because it's heavy, I prefer to leave it in place when vacuuming. The Mova doesn't do a very good job at va...view all

0

2026-1-22

446

【P10 Pro Ultra Gen2】I’ve just received my Mobius 60 and want to know if there’s any recommended what I received the small sample cleaning solution but what other solution can I use full-time in the a container for gene...view all

0

2026-1-22

237

What do you do after it says it’s cleaned but you still find stuff on the floor that should have been picked up?

0

2026-1-22

301

I just purchased a P50 Pro Ultra. Can’t find it anywhere mentioning if the robot is able to differentiate between a rug and bare floor. I want to vacuum the rugs and vac/mop the floors. Will the robo...view all

0

2026-1-20

256

Hi support. In custom mode. When i select the vacuum to just mop and select which rooms. I noticed it is leaving about a 2-3 inch gap along the wall that is not being mopped. What setting can i adjus...view all

0

2026-1-20

308

【Z60 Ultra Roller SA】Have it for 3 days. Day one was docking without any issues. Starting day 2 it’s stopped docking automatically, it just go back and forth, saying auto docking enabled, and trying again, then after lik...view all

0

2026-1-20

222

My robot seems to be erratic in our bedroom. The cleaning pattern is chaotic.

0

2026-1-19

US

218

I wanted to send a family member a $100 or $50 gift card and the minimum is $200. I was wondering if you can add smaller denominations for products like the hair dryers?

0

2026-1-19

869

Hello everyone! 😊 As requested by our beloved forum friends and MOVA members, we're thrilled to announce the launch of a brand new set of pets-related accessories! 🐶🐱🐦 These exclusive items are n...view all

0

2026-1-19

223

I have 2 v50s and one vacuum keeps getting plugged up. I have replaced the bag in the base. The base doesn’t appear to be plugged. Not sure what to do. We do have pets and it is always filled with ha...view all

0

2026-1-19

253

The LiDAR seems stuck up, I tried in the remote screen to lower it but it don’t respond. I’ve read that maybe a factory reset might fix it but I have spent a lot of time working on the map and my sc...view all

0

2026-1-18

US

341

【Z60 Ultra Roller SA】I bought 2 one for myself and another as a gift for my mom. Mine does a terrible job of mopping. I have tried all different settings and the result is the same after mopping at best 50% of the floor...view all

0

2026-1-18

US

266

【Z60 Ultra Roller SA】How many mop heads are supposed to be included with the P10 Pro Ultra unit? I’ve seen YouTube videos where the person has 4 mop heads however I only received two in my box. Thoughts?

0

2026-1-18

245

So I got a new Z60 ultra vacuum/mop to replace my Roborock S8 Max v ultra. I’m happy with the mopping but I’m having issues with cleaning the entire floor. For example, I cannot get the robot to va...view all

0

2026-1-18

233

【Z60 Ultra Roller Complete】I noticed the vacuum was in mop mode on the carpet. Is that normal?

0

2026-1-18

318

【Z60 Ultra Roller SA】For the past 2 days my vacuum has just stopped in the middle of the cleaning cycle. I have not changed anything about the schedule since I got it. It will just be running for a while and just stop and...view all

0

2026-1-18

213

【Z60 Ultra Roller SA】Vacuum Just Stops

0

2026-1-16

519

Hey everyone, the next generation of autonomous mowing has arrived! 🎉 We're thrilled to announce the official launch of the Mova LiDAX Ultra Series on January 29th! 📅 Powered by 360° 3D LiDAR I...view all

0

2026-1-16

221

Stop cleaning after your pets. Start watching! Our live event brings you special deals on vacuums built for furry friends. 🎁 Subscribe & Get $10 OFF instantly to start saving. 🎯 Lucky Draw: We’r...view all

0

2026-1-15

242

How do I get it to vacuum before mopping?

0

2026-1-14

US

240

Does anyone see wheel marks and a bit of a haze while using Z60 washing? See pic. Hard to see but is very noticeable in real life. Been having issues with haze, wheel marks and not a very good wash...view all

0

2026-1-14

250

Does anyone know how to make the curtain feature work properly.

0

2026-1-13

272

We have two large rugs in our kitchen that the robot has designated as a carpet area. After the scheduled cleaning, can I manually go back and have her do that room with the rugs removed and have her ...view all

0

2026-1-13

237

Mova won’t start cleaning due to being stuck on restart mode.

0

2026-1-13

419

To our CES 2026 guests and everyone who joined us on the floor—thank you! 🙌 And to all our forum members who followed along from afar—welcome! 👋 We’ve put together a recap video of the MOVA high...view all

0

2026-1-13

276

After mapping and returning to dock to charge then commanded to mop it says invalid map. Does nothing

0

2026-1-13

231

I moved a rug and the vacuum won’t remap it’s location

0

2026-1-12

US

394

First of all. I have just noticed that I have the white Z60 which is a degraded Vacum robot with les power and I don´t know how many other less features that tultra COMPLETE that was supposed to have...view all

0

2026-1-12

230

Push dock button 3x rapidly but don't receive activation code on phone

0

2026-1-11

698

【P50 Pro Ultra】Hi, I’m having an issue pairing a brand new MOVA robot vacuum. I bought it in Santiago, Chile and I’m trying to set it up in Buenos Aires, Argentina. My Wi-Fi is new, fast and stable, with a dedicat...view all

0

2026-1-11

716

【V50 Ultra Complete】No because what do you mean the detergent compartment is sold separately for the mova E40 ultra what a rip off

0

2026-1-11

659

Mova left drive wheel suddenly stopped working causing a low whining noise and spinning and pivoting on that left wheel.

1

2026-1-10

653

Brush cleaning

0

2026-1-10

648

The device goes into automatic cleaning mode but it’s not on scheduled cleanup. I’m sure at one point it was scheduled for that time but I don’t see way to clear the history so that it only recogn...view all

0

2026-1-10

748

【P50 Pro Ultra】Intento conectarme al wifi, pongo la contraseña y me sale error, estoy en la red 2.4, no puedo usar mi robot

0

2026-1-10

746

【Z60 Ultra Roller SA】Hi, We have a 10 Pro Ultra and was wondering how to purchase replacement for main and omnidirectional wheel? Thank you!

0

2026-1-10

US

673

【MOBIUS 60】Mova V50 is very loud when in use. It sounds like a very high pitch noise. I checked everything and made sure everything was clean and emptied.

0

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