WF967944
2026-9-15 US 214
【P10 Pro Ultra】[P10 Pro Ultra] Regional Lock in Mexico [P10 Pro Ultra] Regional Lock in Mexico Hello MOVA Support Team: I purchased a MOVA P10 Pro Ultra online from Mova-USA in December 2025. I brought the device to Mexico and have been using it here eve...view all
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NA567995
2026-9-14 US 210
【V70 Ultra Complete】V70 Carpet Height Adjustment how do you change carpet height for vacuuming.....sometimes I see and sometimes I dont...I have ¼" carpet in my den and living room and the vacuum is really chewing up carpet
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Flatlander
2026-9-12 199
Feature request I would love to see the ability to schedule cleanings every day, not just four out of seven days
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FX505026
2026-9-16 US 197
【P10 Pro Ultra】MOVA P10 Pro Ultra – “Current Region Does Not Match the Model” Error in Argentina I bought my MOVA P10 Pro Ultra on Amazon US and I live in Argentina. The app says “The current region does not match the model,” making the robot unusable. I need a solution
0 0 1
KY529105
2026-9-16 US 192
Roller Error I’ve got two of these and one of them just decided today that the roller doesn’t work. I cleaned it thoroughly. The wheel on the edge of the motor rotates freely. I was able to reach under and touc...view all
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IX924599
2026-9-17 US 180
【P10 Pro Ultra Gen2】Mi robot aspiradora no es compatible con mi region I bought my Mova P10 Pro Ultra Gen 2 on Amazon Mexico, but it was an import from the United States. When trying to set up the app, I get an error stating that the product is not compatible with my reg...view all
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VZ890486
2026-9-17 177
【P10 Pro Ultra Gen2】Avoiding Black Carpet My P10 Pro Ultra Gen2 is avoiding black carpets. I’ve looked all over for edge detection settings in the app and I am unable to locate them anywhere.
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BD936258
2026-9-18 170
Tank A Not Working I am about 150 cycles in to the Mova V 50 and Tank A is still full. I double checked all the settings and everything is on. I am up to date with the latest firmware. I tried soft resetting both the va...view all
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LettersOhio
2026-9-18 US 168
Robot erratic since power loss About a week ago we lost power and I came into the kitchen the next day to find the robot out of the charging station and under the kitchen table, without power and unable to turn on. I thought this w...view all
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UF581643
2026-9-18 US 161
"la region actual no coincide con el modelo" Compre la ultra p10 , pero a la hora de activarla me aparece el mensaje
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OG080803
2026-9-19 US 152
problema con bloqueo de region me aparece un mensaje de region actual no coicide con el modelo, habia estado funcionando correctamente hasta hace un par de semanas que aparecio esa notificacion
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Rhian
2026-9-19 US 150
【V70 Ultra Complete】Multi Floor Bug I have the latest version of the firmware installed as of this posting for my V70 Ultra Complete robot (4.39.1922). I have experienced this problem both when mapping a second floor and when the robot ...view all
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UW129723
2026-9-21 137
【V50 Ultra Complete】Cleaning Is there a way to remove the Main Brush Housing? It's quite dirty and wiping it clean is difficult, I see lots of screws and it would be nice to be able to remove that part and clean it/soak it
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YN378860
2026-9-21 117
Only one wheel turns, the other is locked I opened the app and with notified my system has been updated. I proceeded to clean and the device had trouble trouble getting off the dock. I helped it off the dock and it spun in a circle continuous...view all
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MI392526
2026-9-22 US 109
【V50 Ultra Complete】questions on obstacle detection I've had my v50 for a couple weeks now and there are a few issues I can't seem to figure out that I'm hoping someone can help with. The robot seems to find a lot of "obstacles" that aren't really obs...view all
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Mova King!
2026-9-21 US 106
🪟 I let a 3 pound robot hang off my door: MOVA N1 Robot Window Cleaner If you've never seen one of these, the MOVA N1 sticks to the glass with 8000Pa of suction, plans its own route, and mists and wipes the pane while you go do something else. It's the only released wind...view all
0 0 0
JB560986
2026-9-22 US 106
La región actual no coincide con el modelo. La aplicación funcionaba con normalidad desde que compré la MOVA E40 Ultra. Pero, hace unas semanas, al intentar hacer la limpieza, apareció este mensaje: "La región actual no coincide con el mode...view all
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JS195497
2026-9-21 101
Loss of suction I've owned my Mova for about 2 months now. It was working great in the beginning. I noticed about a week or two ago that it really wasn't vacuuming very well. But now done some testing and realized it...view all
0 0 1
DE063859
2026-9-23 US 93
Watch out for ants! When I opened the cover of my 1000 I discovered a bunch of ants and their white things (eggs?). They were coming from inside as well. Out to the store to buy some bait. I sprayed around the charging...view all
0 0 5
RP398124
2026-9-22 91
How to remap rooms I need help. How to I remap my floors?
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