MOVA Forum

2025-12-2

6872

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Digest1

【🎄Christmas】🎅Merry Christmas! To celebrate the festive season, we're launching the MOVA Christmas Word Hunt across the US ! Join the fun, hunt for words in our puzzle, and you could win an amazing prize! It's o...view all

2025-11-28

3746

The finale of our biggest sale ever is HERE, and the doors are closing SOON! This is your absolute final shot at MAXIMUM savings on the tools you've been waiting for. 🔥 Here’s everything you can’...view all

2

2025-11-11

2573

Stick

Digest1

【Hair Dryer Challenge】Join the Fun & Get Rewarded! ✨💖 We’re super excited to kick off the MOVA Hair Dryer Challenge — an awesome chance to share your drying stories, connect with fellow fans, and earn some cash along t...view all

0

2025-11-6

1661

The wait is over! Our U.S. Forum is finally live, and to thank every U.S. user for your anticipation and support, we’ve prepared two big surprises to kick off this exciting journey with you! 🎁 Sur...view all

1

2025-12-9

615

Stick

Digest1

Hey everyone! Let's kick off an awesome challenge!🧼⚡ We want to see your BEST tips, tricks, and real-life cleaning moments with your V50 or Z60. Show off your skills, help fellow users, and win s...view all

0

2025-11-15

454

【P10 Pro】I have one full clean scheduled per day that takes 2.5 hours to complete. It's scheduled to start at 1pm so it finishes around 3:30p. Then at at 4:53PM, the robot leaves the dock and begins another cl...view all

0

2025-11-6

386

Hi everyone, Grab your shopping lists—our Early Black Friday Bonanza is HERE, with region-specific perks for US and CA friends! 🎉 From November 6 to November 19, score huge discounts, free gadgets...view all

0

2025-11-11

327

Welcome to the MOVA Forum! 🎉 ✨Your Quickstart Guide to the Forum: 1. How do I ask a technical question? 🔧 - 🔍 First, use the search function to check if someone has already asked the same questi...view all

1

2025-11-27

318

【P10 Pro】I just got my Mova P10 Pro yesterday and I see that it mapped my house pretty neat. But the pattern in which it is cleaning is random and doesn’t seem to cover entire area. Check Image for reference....view all

0

2025-11-16

312

【V50】I usually manually run the “custom” cleaning in my apartment by pressing play button. Under the custom cleaning settings, I always choose “warm” as the mopping temperature. But I noticed that ever...view all

1

2025-11-6

301

I have apparently lost all my posts and bug reports that I posted since I purchased Mova V50 Ultra this June. I even posted two issues on this forum yesterday, but I cannot see them anymore. Looks l...view all

0

2025-11-5

290

【MOBIUS 60】I have shared the device using movaid, but the sharing request doesnt show up on the other phone.

0

2025-11-19

268

【Z60】Whats up Mova community! Im currently rocking the v50 and must say that im thoroughly impressed with this model. My home is a mixed bag of carpets, rugs, tile and vinyl - so far the v50 has been a roc...view all

0

2025-11-16

265

【V50】My apartment is mostly flat. It does not have any virtual thresholds, ramps or stairs, so I do not want the robot to try to climb things that it’s not supposed to. The robot sometimes tries to jump ...view all

0

2025-11-27

250

【P10 Pro】The solution container does not seal properly. Solution leaks from the connectors and runs on the robot when it is docked. I am concerned that the concentrated solution is not getting to the cleaning ...view all

0

2025-11-11

245

Has anyone else has issues posting? I was unable to post for both prizes that were promoted a couple weeks ago. I kept showing I was in Germany when I would log in but I am in the US but would not let...view all

0

2025-11-21

240

【P50 Pro】Hello, I am still thinking about what to buy, I see the biggest different for me is the hability of the P50 to detach the pads and the tricut detangling brush included, is there any other advantages o...view all

0

2025-12-3

229

【P10 Pro】How do I get the firmware update that enables the side brush to work when vacuuing carpets?

0

2025-11-26

227

【P10 Pro】Just got our P10 Ultr Pro. Did our first 2 cleanings today. Mind you we do have a Labrador. Upon exam, we found the st self emptying did not work for the vacuum. Has this been any issue for anyone els...view all

0

2025-11-17

225

Introduction SPACEWALKER TECHNOLOGY HONG KONG CO.,LIMITED and its affiliates (hereinafter referred to as “we”, “us” or “our”) respect and protect your privacy. This Privacy Policy (hereinafter r...view all

0

2025-12-2

223

【P10 Pro】I read somewhere that you can submit a video and data so that the device firmware can be updated to handle special situations but now I cannot find out where the information is for that. My issue is I...view all

0

2025-11-27

214

【P10 Pro】I just got the P10 and I have a shag carpet in the living room and 2 doormats. The robot is mopping the rugs and it has a hard time getting onto the shag rug. I marked it in the app but is there somet...view all

0

2025-11-23

211

【P10 Pro】How do I clean only one room instead of all the rooms?

0

2025-11-27

201

How do I register my new vacuum that I purchased so that it is covered by the warranty?

0

2025-12-2

197

【P10 Pro】Does the Mova P10 Ultra use the detergent in the container in the dock for washing the floors. Or, for the floors, do I need to add some to the clean water tank. If yes, then how much?

0

2025-12-8

197

【P10 Pro】I just received this robot on Wednesday. Out of 6.5 hours, it's only run for 119 minutes because it keeps going back to charge on an increasingly shorter and shorter battery life. Additionally, it kee...view all

0

2025-11-18

190

Hey! Id love to take part in the black friday accessories sale - it says its supposed to refresh every 48 hours, but everything appears to be stuck in "sold out" status. And I check pretty religiously...view all

0

2025-11-21

190

I wanna know why I cannot use the gift card I just bought, (it took 24h to be activated since I paid for it, btw) I really need to use it as I bought it to use it on black friday, so please fix my pro...view all

0

2025-11-22

188

【V50 Ultra】My scheduled cleaning settings keep turning off randomly. It is not on DND, theres plenty of water in the reservoir, wifi connection is steady, and the sensors are clean. Is there a reason this keeps ...view all

0

2025-11-19

185

【Hair Dryer Challenge】just arrived today, kinda cute i think, not heavy than I thought and my Dyson is heavier than this. Haven’t check the product parameters yet.. Plan to use a week and make 5 check-in posts, will try ...view all

0

2025-11-21

185

【E40】Why are the Detergent Dispensers so hard to order.

1

2025-11-25

184

【V50】How can I tell if the detergent is being used. Where do I find the setting?

0

2025-11-21

181

Heads up, everyone! MOVA just dropped the details for their Black Friday sale, and it's a live-streamed event with some pretty sweet perks. 🎥 LIVE Date: November 20, from 6-8 PM PST. 💰 Save Up to...view all

0

2025-11-24

180

【MOBIUS 60】I change my settings to avoid carpet and my robot used to have no problem avoiding my rug. Now it doesn’t even seem to notice it, and always tries to vacuum and mop it. I have already cleaned the sen...view all

0

2025-11-20

178

I purchased this morning a gift card to use it to buy a robot and accessories on black friday, the order is still unfulfilled, I don't understand why a gift card should take so long to be fulfilled......view all

0

2025-12-1

178

【P10 Pro】Is there any way to have the robot empty its dustbin without completely resetting the cleaning cycle? When I send it back to the dock, it resets, even if I pick it up and put it back manually.

0

2025-12-5

177

【P10 Pro】We've had our P10 pro ultra for a few months now, everything has been great up until this week. The battery life seems to have seriously decreased to the point when the battery gets low it doesn't eve...view all

0

2025-11-29

173

【P10 Pro】Connected right away with zero issues on day one, disconnected overnight and will not reconnect.

0

2025-11-25

167

【MOBIUS 60】I purchased the E40 Ultra with 2 year protection on October 14. It’s November 24 and we’re STILL going to back and forth! Your company keeps sending what you refer to as ‘a gentle reminder’ SINCE ...view all

0

2025-12-1

167

【P10 Pro】Hello just got a Pro Ultra50 and I'm frustrated. I'm trying v to get it to clean a step down room thst is not on the same floor as the dock. It leeks saying returning to wash? I have tried everythi...view all

0

2025-12-1

159

【P10 Pro】The robot gave me a message to change the side brush, but its usage has 70% remaining. I took a look and the brush seems OK but the housing that it sits in has a tear in the plastic. Should I glue th...view all

0

2025-11-26

158

I've seen you can exchange the ecredit points to mova points, is it right? It doesn't seem to work now... will you eventually fix it? and, how many mova points will you exchange for every forum ecredi...view all

0

2025-12-8

158

【P10 Pro】Just got my Pro10 yesterday. Right out of the box it doesn't seem to be mapping right. I have an open floor plan for my living room and kitchen. It does not roam the room to map it. It comes out a few...view all

0

2025-11-27

157

【P10 Pro】Can the Mova P10 Pro Ultra base be placed on carpet?

0

2025-12-5

154

【P50 Pro】I accidentally added a curtain. I want to remove it from the map but i cant figure out how to erase that without erasing the whole map. Also, i have a 4 x 4 square of tile at the front door in the li...view all

0

2025-12-4

150

【P10 Pro】Can a second P10 work on 2 different networks, with 2 different P10's? I need a second vacuum for an office. It is not in my home so it has a different network.

0

2025-12-2

146

【MOBIUS 60】I added cleaning solution in container provided. Can i add some of the cleaning liquid in fresh water tank too. If yes, what is the quantity i have to use for p10 ultra vacuum. Where can i buy cleanin...view all

0

2025-12-5

145

【Z60 Ultra】My robot is not dispensing detergent when mopping.

0

2025-12-6

145

【P10 Pro】I just got our robot on Wednesday. It was advertised to run "up to" 198 minutes. I'm getting nearly half that with factory settings, 106 minutes, before returning to the dock to recharge. And because ...view all

0

2025-12-7

145

【P10 Pro】Received the P10 Pro Ultra today, and the robot refused to go onto the docking station. It backs up to it and say audible that I have to manually return it. I've tried resetting it. Nothing has worke...view all

0

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