YF901120
2025-12-2 1248
I read somewhere that you can submit a video and data so that the device firmware can be updated to handle special situations but now I cannot find out where the information is for that. My issue is I...view all
0 0 7
WK645751_sVy
2025-12-1 1906
The robot gave me a message to change the side brush, but its usage has 70% remaining. I took a look and the brush seems OK but the housing that it sits in has a tear in the plastic. Should I glue th...view all
0 0 1
US416357
2025-12-1 1449
Hello just got a Pro Ultra50 and I'm frustrated. I'm trying v to get it to clean a step down room thst is not on the same floor as the dock. It leeks saying returning to wash? I have tried everythi...view all
0 0 1
FW393226
2025-12-1 1345
Is there any way to have the robot empty its dustbin without completely resetting the cleaning cycle? When I send it back to the dock, it resets, even if I pick it up and put it back manually.
0 0 1
YM416070
2025-12-1 1269
I'm trying to add a chair on my layout but need to rotate 45 deg and the app seems to only let me rotate 90 deg for furniture. Is that true or am I not figuring out how to free rotate.
1 0 1
LH257359
2025-11-29 1272
My Mova P10 pro ultra does not clean within 3 inches of the baseboard. I’ve tried many settings. Video (attach video didnt work): https://share.icloud.com/photos/0d6j-xLKxxMDrDgAEkjtuc2sg
0 0 1
GL387858
2025-11-29 5545
Connected right away with zero issues on day one, disconnected overnight and will not reconnect.
0 0 1
XT833579
2025-11-28 1099
I tried using my coupons on checkout it keeps saying it's invalid? Anyone else getting the same issue?
0 0 2
MOVA Forum
2025-11-28 5575
The finale of our biggest sale ever is HERE, and the doors are closing SOON! This is your absolute final shot at MAXIMUM savings on the tools you've been waiting for. 🔥 Here’s everything you can’...view all
0 2 0
ZV763085
2025-11-27 1372
I just got the P10 and I have a shag carpet in the living room and 2 doormats. The robot is mopping the rugs and it has a hard time getting onto the shag rug. I marked it in the app but is there somet...view all
0 0 3
NM736318
2025-11-27 1435
The solution container does not seal properly. Solution leaks from the connectors and runs on the robot when it is docked. I am concerned that the concentrated solution is not getting to the cleaning ...view all
+5
0 0 4
TJ871789
2025-11-27 1258
Can the Mova P10 Pro Ultra base be placed on carpet?
0 0 1
LF819313
2025-11-27 2323
How do I register my new vacuum that I purchased so that it is covered by the warranty?
0 0 1
KM523085
2025-11-27 2051
I just got my Mova P10 Pro yesterday and I see that it mapped my house pretty neat. But the pattern in which it is cleaning is random and doesn’t seem to cover entire area. Check Image for reference....view all
0 0 3
Buldawg3988
2025-11-26 US 1503
Just got our P10 Ultr Pro. Did our first 2 cleanings today. Mind you we do have a Labrador. Upon exam, we found the st self emptying did not work for the vacuum. Has this been any issue for anyone els...view all
0 0 1
QP055857
2025-11-26 1450
I've seen you can exchange the ecredit points to mova points, is it right? It doesn't seem to work now... will you eventually fix it? and, how many mova points will you exchange for every forum ecredi...view all
0 0 5
QP055857
2025-11-26 1328
【Turbo】I just bought a turbo hairdryer, I wonder if eventually are you planning to sell any accessories that will fit in this hairdryer model. It will make it much more useful if I can install a diffuser, et...view all
0 0 2
RI576804
2025-11-25 US 3212
【MOBIUS 60】How can I tell if the detergent is being used. Where do I find the setting?
0 0 1
AH736581
2025-11-25 1502
I purchased the E40 Ultra with 2 year protection on October 14. It’s November 24 and we’re STILL going to back and forth! Your company keeps sending what you refer to as ‘a gentle reminder’ SINCE ...view all
0 0 1
TQ297245
2025-11-24 2051
I change my settings to avoid carpet and my robot used to have no problem avoiding my rug. Now it doesn’t even seem to notice it, and always tries to vacuum and mop it. I have already cleaned the sen...view all
0 0 5
UA298675
2025-11-23 1943
【Z60 Ultra Roller SA】How do I clean only one room instead of all the rooms?
0 0 2
UA298675
2025-11-23 1047
【Z60 Ultra Roller SA】Clean a room
0 0 0
LT896108
2025-11-22 1397
My scheduled cleaning settings keep turning off randomly. It is not on DND, theres plenty of water in the reservoir, wifi connection is steady, and the sensors are clean. Is there a reason this keeps ...view all
0 0 3
LP535497
2025-11-22 1001
P10 pro battery charging
0 0 0
DO479123
2025-11-21 1468
I wanna know why I cannot use the gift card I just bought, (it took 24h to be activated since I paid for it, btw) I really need to use it as I bought it to use it on black friday, so please fix my pro...view all
0 0 5
MOVA Forum
2025-11-21 1453
Heads up, everyone! MOVA just dropped the details for their Black Friday sale, and it's a live-streamed event with some pretty sweet perks. 🎥 LIVE Date: November 20, from 6-8 PM PST. 💰 Save Up to...view all
0 0 0
MW007853
2025-11-21 2059
【V50 Ultra Complete】Why are the Detergent Dispensers so hard to order.
3 1 3
QP055857
2025-11-21 2331
【Z60 Ultra Roller Complete】Hello, I am still thinking about what to buy, I see the biggest different for me is the hability of the P50 to detach the pads and the tricut detangling brush included, is there any other advantages o...view all
0 0 2
QP055857
2025-11-20 1555
I purchased this morning a gift card to use it to buy a robot and accessories on black friday, the order is still unfulfilled, I don't understand why a gift card should take so long to be fulfilled......view all
0 0 1
EW523947
2025-11-19 1647
just arrived today, kinda cute i think, not heavy than I thought and my Dyson is heavier than this. Haven’t check the product parameters yet.. Plan to use a week and make 5 check-in posts, will try ...view all
0 0 1
NGHTMRE
2025-11-19 2673
【P10 Pro Ultra】Whats up Mova community! Im currently rocking the v50 and must say that im thoroughly impressed with this model. My home is a mixed bag of carpets, rugs, tile and vinyl - so far the v50 has been a roc...view all
1 0 6
NGHTMRE
2025-11-18 1595
Hey! Id love to take part in the black friday accessories sale - it says its supposed to refresh every 48 hours, but everything appears to be stuck in "sold out" status. And I check pretty religiously...view all
0 0 2
MOVA Forum
2025-11-17 2870
Introduction Spacewalker Technology USA Inc, located at 8 The Green, Ste B, Dover, Kent, DE, USA ("MOVA") and its affiliates (hereinafter referred to as “we”, “us” or “our”) respect and protect ...view all
0 0 1
BY694733_w4m
2025-11-16 2412
【MOBIUS 60】I usually manually run the “custom” cleaning in my apartment by pressing play button. Under the custom cleaning settings, I always choose “warm” as the mopping temperature. But I noticed that ever...view all
1 1 1
BY694733_w4m
2025-11-16 2917
【MOBIUS 60】My apartment is mostly flat. It does not have any virtual thresholds, ramps or stairs, so I do not want the robot to try to climb things that it’s not supposed to. The robot sometimes tries to jump ...view all
1 0 5
QV582725
2025-11-15 2573
【Z60 Ultra Roller SA】I have one full clean scheduled per day that takes 2.5 hours to complete. It's scheduled to start at 1pm so it finishes around 3:30p. Then at at 4:53PM, the robot leaves the dock and begins another cl...view all
2 0 6
MOVA Forum
2025-11-11 2528
Welcome to the MOVA Forum! 🎉 ✨Your Quickstart Guide to the Forum: 1. How do I ask a technical question? 🔧 - 🔍 First, use the search function to check if someone has already asked the same questi...view all
+5
2 1 3
MOVA Forum
2025-11-11 6343
Join the Fun & Get Rewarded! ✨💖 We’re super excited to kick off the MOVA Hair Dryer Challenge — an awesome chance to share your drying stories, connect with fellow fans, and earn some cash along t...view all
6 0 5
TheBrave Little Mova
2025-11-11 US 1810
Has anyone else has issues posting? I was unable to post for both prizes that were promoted a couple weeks ago. I kept showing I was in Germany when I would log in but I am in the US but would not let...view all
0 0 4
MOVA Forum
2025-11-6 2158
Hi everyone, Grab your shopping lists—our Early Black Friday Bonanza is HERE, with region-specific perks for US and CA friends! 🎉 From November 6 to November 19, score huge discounts, free gadgets...view all
1 0 0
MOVA Forum
2025-11-6 3758
The wait is over! Our U.S. Forum is finally live, and to thank every U.S. user for your anticipation and support, we’ve prepared two big surprises to kick off this exciting journey with you! 🎁 Sur...view all
6 1 20
BY694733_w4m
2025-11-6 2123
I have apparently lost all my posts and bug reports that I posted since I purchased Mova V50 Ultra this June. I even posted two issues on this forum yesterday, but I cannot see them anymore. Looks l...view all
0 0 2
XF203703_OvC
2025-11-5 2742
I have shared the device using movaid, but the sharing request doesnt show up on the other phone.
0 0 2
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