MOVA Forum

6 Hours Ago

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I got my email that I was approved to test the Mova Z60 for a 30-Day Free Trial, but I am not getting a conformation email, and it is not showing up on my orders tab on the website. Is anyone else hav...view all

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2026-2-6

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【Valentines ❤】My wife and I met before our house was smart… back when vacuuming required effort and lawns were mowed by actual humans. I knew she was the one when she didn’t flinch at my long-term life plan: wor...view all

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2026-2-6

10

I do NOT want advertised to after I paid for a $1300 robot. You are pushing sales to my notifications on my phone. I want the robot to clean my house. Stop invading my phone. This is invasive and ...view all

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2026-2-6

16

What does it take to get support? I sent an email almost a wk ago. It won’t vacuum & only mopping in certain areas. It’s set to vac then mop but it starts with mopping & wont vacuum

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2026-2-6

US

71

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Digest1

First of all, MOVA sent me the LiDAX Ultra 2000 for testing and review, but I thought the forum might enjoy some real life unboxing pictures and a shortened summary of my first impression. The LiDAX ...view all

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2026-2-6

US

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【Valentines ❤】We generally like to go out for a late brunch at one of our favorite restaurants. Last year we happened to be at the "Most Magical Place on Earth" so it was steak and eggs and eggs benedict for us. W...view all

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2026-2-5

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Finding the Perfect Valentine's Gift? Join our MOVA Valentine's Day Special Live Stream, give the Gift of a Cleaner, Happier Home — More moments for each other, less time for dust 💞 ✨ Live-Exclu...view all

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2026-2-4

29

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【X4 Pro】X4 Pro, being a Pro for you👀

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2026-2-4

27

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【E30 Pro Plus】Check the video for its features!

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2026-2-3

43

【P10 Pro Ultra】My MOVA p10 just arrived in today! It’s much heavier than I expected, thought it’s some kind of light and easy to carry machine since i browsed every video of MOVA on youtube, but!!!- from the firs...view all

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2026-2-3

84

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Digest1

【NEW YEAR】Something big is in the air... literally. This game week, MOVA is flying over the Bay Area👀 Snap a photo and share it for a chance to win a brand-new MOVA P10 Pro Ultra Gen2 robot vacuum. Easy Entry...view all

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2026-2-2

135

【Valentines ❤】MOVA Valentine's Day Special: Love, Stories & Shared Moments 💝Chance to Grab A $200 Gift Card! Love is in the air, and we want to celebrate it with you! This Valentine's Day, we're inviting you to sh...view all

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2026-2-2

33

Is there no power on the dock? I’ve tried multiple setting on the deck for when to empty and compress har on and off and the bin always had dog hair. I have to empty the bin every few days and check ...view all

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2026-2-1

33

Position failed. Check laser distance sensor but I couldn’t find any jammed item

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2026-2-1

US

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In my video I talk about how to overcome the question about why areas may get missed and more importantly how to get your kitchen area perfectly cleaned using the app custom settings. The pictures are...view all

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2026-2-1

44

【V50 Ultra Complete】I just bought v50. For multi floor setting the mop is not getting wet at all. I wet it on dock by cleaning mode and then thats it. There is no option to check internal water tank. If its full, if its ...view all

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2026-2-1

44

【P50 Pro Ultra】We’ve had this product since August 2025 and it has been fairly reliable. Last week I noticed that my area rug has not been getting cleaned. I observed the unit during its cleaning today and it appea...view all

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2026-1-31

36

Anyone else having an extreme camera delay, when remote controlling it? This hasn’t been an issue until recently. There is a 1-2 minute delay. Makes it almost impossible to use the remote function. ...view all

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2026-1-31

42

Are the mop heads machine washable?

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2026-1-31

US

56

【P50 Pro Ultra】How secure am I for having this robot vacuum running in my house? I am really against cameras indoors and I did not realize this model was built with a camera inside. Which for me is not comparable.

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2026-1-30

41

If I set the cleaning mode to Clean Genius the mop pads run dry while mopping. It's like it forgets to refill the onboard reservoir with water. Any idea how to fix this? Thanks!

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2026-1-30

48

【Z60 Ultra Roller Complete】Looking for feedback, I’m thinking this will be a watch and see or maybe let the issue develop. I’ve seen posts of this exact thing, today the scheduled cleaning starts at 9:00. Ride out of the dock...view all

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2026-1-29

50

How do I program the robot to “step up” when transitioning from hardwood to a rug? My rugs are very low-profile, but the edges still get flipped up—and eventually damaged—when the robot drives ont...view all

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2026-1-29

39

How do I set an area that I need the robot to use its big boy arm and step over. Do I just add a green bar on the map where I think that it should take a step to clear the change from carpet to tile t...view all

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2026-1-29

45

I have chose to Vacuum first then to mop afterwards. Not enoungh charge to finish mop task. My home is only 950sq feet. Vacuum is set to normal suction. What is wrong? Do i have a bad battery? This wa...view all

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2026-1-29

US

57

I have purchased a robot vacuum from the website, but decided to pick Klarna and make small monthly payments, I concluded the purchase, but never got any confirmation from mova, not even shipping info...view all

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2026-1-28

42

How can I save zone map (specific section) Then another map for certain rooms Then another map to vacuum only or mop only

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2026-1-27

78

【P10 Pro Ultra】Has anyone else had issues with docking that you were able to resolve? I clean the sensors daily to try help to prevent docking failure. Half the time when returning for docking for either dust empt...view all

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2026-1-27

60

In my kitchen, i have a rug that doesnt touch the wall completely, keeping 3-4 inch space and catches a lot of dust. Z60 ignores this space and never vacuums it nor mop it. I tried setting, ignore rug...view all

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2026-1-26

74

【NEW YEAR】📢 Get ready to put your skills to the test with our MOVA Math Challenge! 🧠 Dive into this fun puzzle featuring MOVA products and see if you can find the solution. It’s your chance to engage, think,...view all

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2026-1-26

94

【V50 Ultra Complete】After the v4.3.9_3154 update, i’ve started experiencing robot getting stuck in random places where there is no obstruction at all. Before it used to clean the whole apartment without any manual inter...view all

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2026-1-25

57

Schedules & Mopping Days

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2026-1-25

79

Hi - I have the P10 and recently got the higher level z60 and not liking it at all. It’s powered up and charging, and it says not connected powered off. And it hangs up while cleaning. The P10 is s...view all

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2026-1-25

98

【Z60 Ultra Roller Complete】The robot worked great until the collection bag in the base station filled up. Ever since I replaced it the auto empty feature is not sealing properly, not emptying, and all the debris just stays in ...view all

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2026-1-25

66

Good morning! My Mova p50 ultra will not vacuum my laminate and tile before mopping. It keeps saying not recommended it I need it t vacuum first

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2026-1-24

75

My Z60 has stopped finishing its task after recharging. When I first received it, it was fine. Now it will run its battery out, then return to the dock to charge, but never resume. I’ve checked this ...view all

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2026-1-24

98

【Z60 Ultra Roller SA】Is there a way to turn off the in-app ads? Every other time I open the app, there’s an ad you need to dismiss. App icon is also a ad way too often. Totally unacceptable for a $1000+ robot vacuum, wh...view all

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2026-1-23

217

【P10 Pro Ultra Gen2】Heyyyy MOVA Friends~ We’re excited to introduce the next step in intelligent cleaning—the MOVA P10 Pro Ultra Gen2 Robot Vacuum🧹✨ As the direct upgrade to the P10 Pro Ultra (P10PU), this Gen2 mode...view all

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2026-1-23

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This isn't just a sale. It's your ultimate cleaning Q&A session with live demos, expert breakdowns, and real solutions! 👩🔧 WE'RE ANSWERING YOUR TOP QUESTIONS LIVE: • "How to Choose?" We'll compar...view all

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2026-1-23

86

In the app, my settings are set to the wettest level and the path is set to intensive. After running for a a few minutes, the mop pads become dry, even though I can hear the robot trying to spray wate...view all

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2026-1-23

72

We have an entryway rug in our foyer. It is approximately 4x6. Has a higher pile thickness. Because it's heavy, I prefer to leave it in place when vacuuming. The Mova doesn't do a very good job at va...view all

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2026-1-22

98

【P10 Pro Ultra Gen2】I’ve just received my Mobius 60 and want to know if there’s any recommended what I received the small sample cleaning solution but what other solution can I use full-time in the a container for gene...view all

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2026-1-22

94

What do you do after it says it’s cleaned but you still find stuff on the floor that should have been picked up?

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2026-1-22

85

I just purchased a P50 Pro Ultra. Can’t find it anywhere mentioning if the robot is able to differentiate between a rug and bare floor. I want to vacuum the rugs and vac/mop the floors. Will the robo...view all

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2026-1-20

102

Hi support. In custom mode. When i select the vacuum to just mop and select which rooms. I noticed it is leaving about a 2-3 inch gap along the wall that is not being mopped. What setting can i adjus...view all

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2026-1-20

110

【Z60 Ultra Roller SA】Have it for 3 days. Day one was docking without any issues. Starting day 2 it’s stopped docking automatically, it just go back and forth, saying auto docking enabled, and trying again, then after lik...view all

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2026-1-20

83

My robot seems to be erratic in our bedroom. The cleaning pattern is chaotic.

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2026-1-19

US

84

I wanted to send a family member a $100 or $50 gift card and the minimum is $200. I was wondering if you can add smaller denominations for products like the hair dryers?

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2026-1-19

526

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Digest1

Hello everyone! 😊 As requested by our beloved forum friends and MOVA members, we're thrilled to announce the launch of a brand new set of pets-related accessories! 🐶🐱🐦 These exclusive items are n...view all

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2026-1-19

89

I have 2 v50s and one vacuum keeps getting plugged up. I have replaced the bag in the base. The base doesn’t appear to be plugged. Not sure what to do. We do have pets and it is always filled with ha...view all

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