MOVA Forum

2025-12-5

211

Pet Owner's Checklist: How to Choose the Right Robot Vacuum Not all robot vacuums handle pet chaos equally. Use this tiered checklist to evaluate models from basic to advanced needs: 1. Essential F...view all

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2025-12-5

209

Useful knowledge about the roller brush and which type best suits you

1

2025-12-5

497

🌟 What Are Shortcuts? Smart command combos that automate repetitive tasks - customized for your MOVA robots! 🍞 Real-Life Example: Sunday Breakfast with Kids Skip manual zone selection for crumb cle...view all

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2025-12-5

509

🚀 [Full Guide for New Users] Control When Your MOVA Robot Vacuum Empties Its Bi "Why does my robot keep going back to base?" / "How to make it empty more often?" - We've got you covered! 🔧 Part 1: ...view all

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2025-12-5

456

❓How To Adjust the Cleaning Sequence Want to customize the order in which rooms are cleaned? No problem—here’s how: 1. Open the map view. 2. Click "Edit Map" in the top-right corner. 3. Select "Cl...view all

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2025-12-5

512

My robot is not dispensing detergent when mopping.

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2025-12-5

404

I accidentally added a curtain. I want to remove it from the map but i cant figure out how to erase that without erasing the whole map. Also, i have a 4 x 4 square of tile at the front door in the li...view all

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2025-12-4

257

【MOBIUS 60】Primer dia y este robot es casi perfecto.. las maravillas Que Dios le dio al Humano🙏🏾… limpio toda mi piso en una hora y solo regreso a cargarase. Yo trabajo de casa y por telefono y el sonido es m...view all

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2025-12-4

453

The first time I used it on my hair, half of it dried in minutes after turning it on, way faster than my old dryer. My scalp felt cool afterward, no burning sensation at all, making the whole drying p...view all

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2025-12-4

306

Brand new p10 pro used once and side brush error message on 2nd use. Did all the recommended troubleshooting with no change. Provided customer service all the requested deets. No response in over 24 h...view all

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2025-12-4

250

Overview This website is operated by SPACEWALKER TECHNOLOGY HOING KONG CCO.,LIMITED Throughout the site, the terms “we”, “us” and “our” refer to SPACEWALKER TECHNOLOGY HOING KONG CCO.,LIMITED, ...view all

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2025-12-4

328

【Z60 Ultra Roller SA】Can a second P10 work on 2 different networks, with 2 different P10's? I need a second vacuum for an office. It is not in my home so it has a different network.

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2025-12-3

918

【Z60 Ultra Roller SA】How do I get the firmware update that enables the side brush to work when vacuuing carpets?

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2025-12-3

446

The first day I get MOVA Turbo hairdryer. How light it felt in my hand—nothing like the heavy ones I used before. Holding it up for a while didn’t tire my arm at all, and I immediately look forward ...view all

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2025-12-2

1044

Does the Mova P10 Ultra use the detergent in the container in the dock for washing the floors. Or, for the floors, do I need to add some to the clean water tank. If yes, then how much?

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2025-12-2

8539

Heat: 635

【Christmas🎄】🎅Merry Christmas! To celebrate the festive season, we're launching the MOVA Christmas Word Hunt across the US ! Join the fun, hunt for words in our puzzle, and you could win an amazing prize! It's o...view all

2025-12-2

305

I added cleaning solution in container provided. Can i add some of the cleaning liquid in fresh water tank too. If yes, what is the quantity i have to use for p10 ultra vacuum. Where can i buy cleanin...view all

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2025-12-2

259

I just took this mova out of the box and the Charging base does not power on, I checked the connection and the outlet does have power

0

2025-12-2

380

I read somewhere that you can submit a video and data so that the device firmware can be updated to handle special situations but now I cannot find out where the information is for that. My issue is I...view all

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2025-12-1

352

The robot gave me a message to change the side brush, but its usage has 70% remaining. I took a look and the brush seems OK but the housing that it sits in has a tear in the plastic. Should I glue th...view all

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2025-12-1

354

Hello just got a Pro Ultra50 and I'm frustrated. I'm trying v to get it to clean a step down room thst is not on the same floor as the dock. It leeks saying returning to wash? I have tried everythi...view all

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2025-12-1

354

Is there any way to have the robot empty its dustbin without completely resetting the cleaning cycle? When I send it back to the dock, it resets, even if I pick it up and put it back manually.

0

2025-12-1

240

I'm trying to add a chair on my layout but need to rotate 45 deg and the app seems to only let me rotate 90 deg for furniture. Is that true or am I not figuring out how to free rotate.

0

2025-11-29

258

My Mova P10 pro ultra does not clean within 3 inches of the baseboard. I’ve tried many settings. Video (attach video didnt work): https://share.icloud.com/photos/0d6j-xLKxxMDrDgAEkjtuc2sg

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2025-11-29

856

Connected right away with zero issues on day one, disconnected overnight and will not reconnect.

0

2025-11-28

253

I tried using my coupons on checkout it keeps saying it's invalid? Anyone else getting the same issue?

0

2025-11-28

4260

The finale of our biggest sale ever is HERE, and the doors are closing SOON! This is your absolute final shot at MAXIMUM savings on the tools you've been waiting for. 🔥 Here’s everything you can’...view all

2

2025-11-27

363

I just got the P10 and I have a shag carpet in the living room and 2 doormats. The robot is mopping the rugs and it has a hard time getting onto the shag rug. I marked it in the app but is there somet...view all

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2025-11-27

419

The solution container does not seal properly. Solution leaks from the connectors and runs on the robot when it is docked. I am concerned that the concentrated solution is not getting to the cleaning ...view all

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2025-11-27

310

Can the Mova P10 Pro Ultra base be placed on carpet?

0

2025-11-27

407

How do I register my new vacuum that I purchased so that it is covered by the warranty?

0

2025-11-27

738

I just got my Mova P10 Pro yesterday and I see that it mapped my house pretty neat. But the pattern in which it is cleaning is random and doesn’t seem to cover entire area. Check Image for reference....view all

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2025-11-26

384

Just got our P10 Ultr Pro. Did our first 2 cleanings today. Mind you we do have a Labrador. Upon exam, we found the st self emptying did not work for the vacuum. Has this been any issue for anyone els...view all

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2025-11-26

322

I've seen you can exchange the ecredit points to mova points, is it right? It doesn't seem to work now... will you eventually fix it? and, how many mova points will you exchange for every forum ecredi...view all

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2025-11-26

257

【Turbo】I just bought a turbo hairdryer, I wonder if eventually are you planning to sell any accessories that will fit in this hairdryer model. It will make it much more useful if I can install a diffuser, et...view all

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2025-11-25

397

【MOBIUS 60】How can I tell if the detergent is being used. Where do I find the setting?

0

2025-11-25

312

I purchased the E40 Ultra with 2 year protection on October 14. It’s November 24 and we’re STILL going to back and forth! Your company keeps sending what you refer to as ‘a gentle reminder’ SINCE ...view all

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2025-11-24

585

I change my settings to avoid carpet and my robot used to have no problem avoiding my rug. Now it doesn’t even seem to notice it, and always tries to vacuum and mop it. I have already cleaned the sen...view all

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2025-11-23

448

【Z60 Ultra Roller SA】How do I clean only one room instead of all the rooms?

0

2025-11-23

269

【Z60 Ultra Roller SA】Clean a room

0

2025-11-22

363

My scheduled cleaning settings keep turning off randomly. It is not on DND, theres plenty of water in the reservoir, wifi connection is steady, and the sensors are clean. Is there a reason this keeps ...view all

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2025-11-22

292

P10 pro battery charging

0

2025-11-21

341

I wanna know why I cannot use the gift card I just bought, (it took 24h to be activated since I paid for it, btw) I really need to use it as I bought it to use it on black friday, so please fix my pro...view all

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2025-11-21

331

Heads up, everyone! MOVA just dropped the details for their Black Friday sale, and it's a live-streamed event with some pretty sweet perks. 🎥 LIVE Date: November 20, from 6-8 PM PST. 💰 Save Up to...view all

0

2025-11-21

564

【V50 Ultra Complete】Why are the Detergent Dispensers so hard to order.

1

2025-11-21

455

【Z60 Ultra Roller Complete】Hello, I am still thinking about what to buy, I see the biggest different for me is the hability of the P50 to detach the pads and the tricut detangling brush included, is there any other advantages o...view all

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2025-11-20

330

I purchased this morning a gift card to use it to buy a robot and accessories on black friday, the order is still unfulfilled, I don't understand why a gift card should take so long to be fulfilled......view all

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2025-11-19

351

just arrived today, kinda cute i think, not heavy than I thought and my Dyson is heavier than this. Haven’t check the product parameters yet.. Plan to use a week and make 5 check-in posts, will try ...view all

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2025-11-19

906

【P10 Pro Ultra】Whats up Mova community! Im currently rocking the v50 and must say that im thoroughly impressed with this model. My home is a mixed bag of carpets, rugs, tile and vinyl - so far the v50 has been a roc...view all

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2025-11-18

351

Hey! Id love to take part in the black friday accessories sale - it says its supposed to refresh every 48 hours, but everything appears to be stuck in "sold out" status. And I check pretty religiously...view all

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