【P10 Pro Ultra】Mopping Carpet now??! Has anyone else had problems while in Clean Genius mode lately that the vacuum just starts mopping a carpeted room completely?? I reached out to support and they are a bust… this is unusual as this m...view all

【V70 Ultra Complete】Mova V70 Just quit mopping kitchen Tried to mop kitchen today....unit went through the normal pre-mopping process and left dock....the it stopped and said it could not continue because it did not recognize cleaning area and returned to...view all

【P10 Pro Ultra】Region Locked in Mexico Hello MOVA Support Team, I purchased a MOVA P10 Pro Ultra via Amazon US back in April of this year. I brought the device with me to Mexico and have been using it here since then with absolutely no is...view all

【P50 Pro Ultra】Me bloquearon desde la app Hace unas semanas dejo de funcionar mi p50 pro ultra. Vivo en México y compré el equipo desde Amazon México directamente y no advierten en el anuncio sobre el problema.no comprendo porque siguen ve...view all

Flooring Material has Changed P10 Pro Ultra Gen 2I have an LVP hallway that my Mova correctly treats as bare flooring. However, I now have three runner rugs that my Mova doesn't recognize. Its mops don't raise and it washes over...view all

【V70 Ultra Complete】V70 Ultra Complete – Multiple firmware/behavior issues (LiDAR turret, carpet recognition, battery, settings ignored) V70 Ultra Complete is not currently available as a product selection under the Support section of this forum, so I am posting this under General Product because I need this issue brought to the attent...view all

🎨 Meet the New MOVA Avatars! Hi MOVA Community! 👋 We've noticed that many users are still using the original default avatar... and honestly, the forum has started to look like a little army of clones. 😅 To make our community ...view all

【P70 Pro Ultra】COMPATIBILIDAD POR REGION. Hace 2 semanas adquirí mi mova 70 pro ultra y funcionaba de maravilla. De repente me sale un mensaje de que no puede funcionar por un tema de compatibilidad por región, por favor podrían ayudarme🙏...view all

Region no compatible Compré el p10 ultra gen 2 y no me dijeron en ninguna parte que era específico para alguna región ahora ya no puedo usarlo

【P10 Pro Ultra】My Mova P10 pro ultra region locked Mexico. I bought my Mova P10 pro ultra on Amazon last april, last week my robot stopped working because I can't use the app anymore. Please support me to fix this problem, before the robot was working just fi...view all

Maintenance Point pin places fine but will not save, LiDAX Ultra 2000 AWD I can position a Maintenance Point but I cannot get it to save on my LiDAX Ultra 2000 AWD. Firmware 4.3.6_0439, MOVAhome app, US region, Android. Device Page > Set > Head to Maintenance Point > Edit ...view all

【V50 Ultra Complete】Navigation Issues: Making rooms where there are none My Mova V50 has an issue with navigating my master bedroom.....we have a bed, 2-nightstands and 2-dressers.....the unit initially mapped all of the room correctly with exception of making room over th...view all

new firmware 4.3.6_0470 does not fix position issue Loaded new firmware; remapped - mower didn’t even get 1% done before receiving positioning error and moving the station 30’ east upon failure.

【V50 Ultra Complete】Wood Floor Care I have wood floors in 75% of my home....what is the "wood floor care" process and how does it work? Can I use it on a tile kitchen floor?.....the manual does not explain what it is....thank you BTW...view all

【P10 Pro Ultra】bloqueo Rregional Hace tiempo adquirí por Amazon dos equipos que funcionaban bien hasta hace unos días que comenzó a aparecer un mensaje de bloqueo regional y no permite realizar acciones.Este bloqueo aparece despu...view all

Reward 1 ecredit 【P10 Pro Ultra】problema con region y modelo

P10 pro ultra region lock after months of use I bought 2 robot vacuums from Mova through Amazon Mexico and sent by Amazon US, both P10 pro Ultra, they were working great until a week ago when the app suddenly started to show that "the current reg...view all

MOVA vs Ecovacs Head to Head I would love the opportunity to test the MOVA Lidax Ultra 3000 AWD against the Ecovacs LiDAR GOAT A3000 robotic mower. I’ve been using the Ecovacs GOAT for a year now and really like it, but I recent...view all

Contactenme con una solución para Mova P10 pro ultra Por favor envíenme una solución a mi email registrado

Mi Mova P10 Pro Ultra dejó de funcionar desde la app Compré una Mova p10 pro ultra en enero desde Amazon México pero el producto es importado de USA a partir del 24 o 25 de junio no la puedo utilizar me aparece un mensaje en la aplicación que el prod...view all

【P10 Pro Ultra】Don't buy the Mova product, it blocks them. You buy Mova products and they block them through the app. Be very careful with this brand; they just say, "We're very sorry, do what you want, it's your problem."

【V70 Ultra Complete】V70 Reveal: The Packaging Packs a Punch 🥊📦 I say it over and over again, but one thing Mova consistently does well is its packaging. Everything is always neatly presented and really provides a great experience for the user. It’s always a blas...view all

Current region does not match the model I have exactly the same issue in Mexico with my P10 Pro Ultra. It was working normally until August 20, and suddenly I started getting the “Current region does not match the model” error. I purchase...view all

【P50 Pro Ultra】Help I bought my p50 pro ultra from amazon mexico, I live here. And it says region not compatible. Can you help me solve this?

Unable to create a passage I have mapped my backyard and have mowed there a few times. I wanted to add my front yard which is separated by a gate. I add a new zone and then it tells me to add a passage. I follow the directions ...view all

【P70 Pro Ultra】Mova V70 App my app is stuck and will not allow me to close it because it is stuck on the low-clearance tab....I added an area but it went to wrong place....now I can not delete it because it asks me to "add a roo...view all

【P70 Pro Ultra】Mova V70 Ultra Low-Clearance add/delete I mistakenly add a low-clearance area and now I can not delete it...I keep getting "select a room"....the area in in an open space in my office.....in addition, I tried to add one in my bathroom, but ...view all

【P70 Pro Ultra】Mova V70 Mopping There is not V70 selection so I chose this one..... Issue: My new Mova V70 Ultra is set to clean (vacuum) my living room....but it starts cleaning in the middle of the room....it cleans ½ of the ...view all

3000 AWD is Junk; DO NOT BUY Have had the 3000 for about 2 weeks now and mowing appx 0.7 of an acre with flat terrain with no trees. Have an eero mesh system inside with additional outdoor AP’s running on WiFi 7; coverage is not...view all

【P10 Pro Ultra】My vacuum doesn’t work After the update I got the region lock Now my robot dosnt work

【P10 Pro Ultra】Just spins in a circle I started normal vacuum and mop but it left the dockWent out a few inches then just spins in a circle. I checked for any obstructions, none found, cleaned all sensors and it still just spins in a circ...view all

【P10 Pro Ultra】Region Locked [Mexico] I purchased my vacuum a couple days ago, worked fine for those days ive tried to use it today august 25th and im region locked my region is mexico and i set ir up as that, i purchased my mova through ...view all

Moving base to carport? Hello! Currently the base is in my yard. Id like to move it to my carport for better protection. Is it possible to A) move it without remaining the entire yard and B) even putting it in the carport...view all

【V50 Ultra Complete】New V70 Ultra Mopping without water New Mova V70 Ultra....Robot will not dispense any water durning mopping....I have set anywhere from 17 to 32....I have even tried to wash mops 2 times before attempting to mop floors....have checked t...view all

【P10 Pro Ultra】Cuidado con los productos de Mova Compré el producto en amazon México y mova te bloquea los productos

Map randomly moves the base station At the end of a run the map will sometimes move the base station causing the mower not being able to find the base station. Restoring from a backup does not fix and the only solution is to re-map. Als...view all

Positioning Failed Twice today the robot has gotten "Positioning Failed". It's noon, bright and sunny. The lenses are all clean, and the robot is in the middle of the yard. It's walked back to the station with the wo...view all

【P10 Pro Ultra】Current region does not match the model been using my mova for a couple of months, haven't had any issues up until now i get a message saying current region does not match the model been seeing a lot of posts from people from mexico havin...view all

【V50 Ultra Complete】Adding extra rooms to clean Loving our device until we recently have had a few issues. Recently my device has been adding our master bedroom to its nightly clean when it is only supposed to be cleaning the common areas. We will ...view all

【V50 Ultra Complete】V70 Ultra "wood care" ability I am confused about the wood care ability....I see the button on the face of the app but I am unsure on how to set it to clean my follow...I have all wood floor with a few carpets that furniture sits ...view all

【P50 Ultra】Not workimg properly It all started with the unot domingo in the middle of the task, now the app is not working.. pelase help!

Region Error I live in Mexico and today August 22nd 2026 my Mova P10 Pro Ultra is blocked due to a pop up message that states “The current region does not match the model”. I haven’t been able to use it despit...view all

【V50 Ultra Complete】Two V50 dock and one V50 robot can I use the one robot with separate docks on a different floors....in other words, can I map clean the bottom floor and let robot dock and clean itself and then take it to the dock upstairs, put it ...view all

Not following custom cleaning. I have a few shortcuts set that run on an alternating basis and everything was working fine up until a couple weeks ago. Most of my shortcuts run with selected rooms and the mop after vac setting. ...view all

MOVA N1 WINDOW ROBOT 🪟👏 Never in my life have I seen something so cool…

【P10 Pro Ultra】Region does not match the model – P10 Ultra – Mexico – August 22, 2026 Hello, I am located in Mexico and I have a MOVA P10 Ultra. Today, August 22, 2026, the robot suddenly started showing the message “The current region does not match the model”, and I am now unable ...view all

【P10 Pro Ultra】No puedo usar mi p10 pro ultra Hoy me apareció el mensaje que era incompatible con la región y no puedo utilizarlo, tengo desde noviembre con la mova y no había tenido ese problema!! Help

Problema con la región El dia de hoy me aparece que la region no coincide y me es imposible utilizar el robot, he mirado problemas similares en otros foros y recomiendan regresar el producto, pero fue adquirido en amazon ha...view all

【V50 Ultra Complete】Mova V50 Ultra Complete I have both Part A and Part B turned on....does the robot use Part B when mopping or just when washing mop pads.....And does Part B have any fragrance....I cleaned the mop pads and did not smell anyth...view all

【P10 Pro Ultra】Región no compatible Mi aspiradora llevaba funcionando perfectamente, de la nada comenzó a marcar que la región no es compatible